Some Interactive buttons do not work after Published Online but works in Interactive PDF.

New Here ,
Dec 21, 2021 Dec 21, 2021

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URGENT! NEED SOLUTION GUYS!!!!

 

Some Interactive buttons do not work after Published Online but works fine in Interactive PDF.

 

No complicate bottons in the file, just click and destinate to certain page. 

Some of them works well, some of them not. But each of the buttons works well in the Interactive PDF. 

 

Not sure what happen and just couldn't find a solution for whole day. 

 

It this a bug that cannot solved or there are anyway that I can make all buttons work in the Published Online format? 

 

PLEASE HELP!!!

 

TOPICS
Bug , EPUB , How to , Import and export , Publish online

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New Here ,
Dec 21, 2021 Dec 21, 2021

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And all buttons are in the same layer. The layer is on the top of every other layer. Still part of the buttons not working. 

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Community Expert ,
Dec 22, 2021 Dec 22, 2021

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Are you sure your Interactive PDF buttons work well – have you tested the document on a smart phone or tablet?

 

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New Here ,
Dec 22, 2021 Dec 22, 2021

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No only on PC.
Whereas the Published Online not works on tablets and mobile and PC.

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Community Expert ,
Dec 22, 2021 Dec 22, 2021

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You can have a word or words or an image (such as a button shape) as an Interactive PDF linked to another page in the document, or to an external website. Some devices, for example,  and smart phones and tablets don't have rollover capability – only click – you should avoid multi-action buttons like On Click, On Roll Over, etc. Multi-state objects (MSO) don’t work at all in Interactive PDFs.

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Community Expert ,
Dec 22, 2021 Dec 22, 2021

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Hello, can you share with us the publish online version?
We need more infos like screenshots, version of Id, Pc or Mac, versions.

And how you did your project. The more information we have, the easier it is for us to help 😉

 

 

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