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sons (cloche) en continu quand ouverture de fenetre

Explorer ,
Oct 31, 2022 Oct 31, 2022

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Quand une fenetre s'ouvre (ouverture de fichier, export, importation, enregistrement...etc) j'ai un son d'alerte en continu..ça bip non stop (comme un message d'erreur)...c'est tres dérangeant.

pouvez vous m'aider ?

 

merci

jérome

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correct answers 1 Correct answer

Explorer , Oct 31, 2022 Oct 31, 2022

i just reinstall the 17.4 version..and everything is ok with this previous version

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Community Expert ,
Oct 31, 2022 Oct 31, 2022

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Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

 

----------

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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I tried. Thank U fr this quick answer ! But the problem still remains 😞

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Community Expert ,
Oct 31, 2022 Oct 31, 2022

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Did you try the 2nd option in the link - that takes a bit of time to perform - so I'm not sure if you have completed this step?

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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Il will try it now. I first tried to desintall (and reinstall) via creative cloud desktop but the problem still remains also 😞

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Community Expert ,
Oct 31, 2022 Oct 31, 2022

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Ah yes - reinstalling this way will leave basic folders and permissions in place - the Creative Cloud Cleaner Tool removes all folders and permissions and creates a clean install.

 

 

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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I just used the CC cleaner tool and i reinstalled Indesign...but the sounf problem still remains 😞
i don't have this probleme with illustrator or photoshop.

i made a video of the problem : https://photos.app.goo.gl/9ic9jBqL96KUUFvd9 (i can post video..so it 's a link to my google photos drive)

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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a precision. yesterday everything was ok...i have this problem since the installation (automatic updates) of the 18.0 version last night

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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i just reinstall the 17.4 version..and everything is ok with this previous version

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Community Expert ,
Oct 31, 2022 Oct 31, 2022

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Ok - that's very odd it only happens with the new version.

 

Report bugs or make a feature request
https://indesign.uservoice.com/

 

 

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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yes indeed :-((

 

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Explorer ,
Oct 31, 2022 Oct 31, 2022

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i hope the futurs updates will fix the problem.

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