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sons (cloche) en continu quand ouverture de fenetre

Explorer ,
Oct 31, 2022 Oct 31, 2022

Quand une fenetre s'ouvre (ouverture de fichier, export, importation, enregistrement...etc) j'ai un son d'alerte en continu..ça bip non stop (comme un message d'erreur)...c'est tres dérangeant.

pouvez vous m'aider ?

 

merci

jérome

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correct answers 1 Correct answer

Explorer , Oct 31, 2022 Oct 31, 2022

i just reinstall the 17.4 version..and everything is ok with this previous version

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Community Expert ,
Oct 31, 2022 Oct 31, 2022

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

 

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

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Explorer ,
Oct 31, 2022 Oct 31, 2022

I tried. Thank U fr this quick answer ! But the problem still remains 😞

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Community Expert ,
Oct 31, 2022 Oct 31, 2022

Did you try the 2nd option in the link - that takes a bit of time to perform - so I'm not sure if you have completed this step?

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Explorer ,
Oct 31, 2022 Oct 31, 2022

Il will try it now. I first tried to desintall (and reinstall) via creative cloud desktop but the problem still remains also 😞

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Community Expert ,
Oct 31, 2022 Oct 31, 2022

Ah yes - reinstalling this way will leave basic folders and permissions in place - the Creative Cloud Cleaner Tool removes all folders and permissions and creates a clean install.

 

 

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Explorer ,
Oct 31, 2022 Oct 31, 2022

I just used the CC cleaner tool and i reinstalled Indesign...but the sounf problem still remains 😞
i don't have this probleme with illustrator or photoshop.

i made a video of the problem : https://photos.app.goo.gl/9ic9jBqL96KUUFvd9 (i can post video..so it 's a link to my google photos drive)

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Explorer ,
Oct 31, 2022 Oct 31, 2022

a precision. yesterday everything was ok...i have this problem since the installation (automatic updates) of the 18.0 version last night

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Explorer ,
Oct 31, 2022 Oct 31, 2022

i just reinstall the 17.4 version..and everything is ok with this previous version

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Community Expert ,
Oct 31, 2022 Oct 31, 2022

Ok - that's very odd it only happens with the new version.

 

Report bugs or make a feature request
https://indesign.uservoice.com/

 

 

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Explorer ,
Oct 31, 2022 Oct 31, 2022

yes indeed :-((

 

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Explorer ,
Oct 31, 2022 Oct 31, 2022
LATEST

i hope the futurs updates will fix the problem.

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