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Subscription cancelation on a invalid account

New Here ,
Jan 05, 2025 Jan 05, 2025

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While subscribing to adobe pro I accidently misspelled the gmail domain name <id>.gamil.com instead of  <id>gmail. I was subscribing from the app where I was not logged in to my acctual account.  I first thought since the account is invalid the subscription might not go through. Now my card is getting charged the earily subscription.

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Community Expert ,
Jan 05, 2025 Jan 05, 2025

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New Here ,
Jan 05, 2025 Jan 05, 2025

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Thanks for the reply. The issue here is that my card is getting charged for a invalid account (where the subscription is )which I cannot login in. My actual account do not have any ongoing subscriptions.

 

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Community Expert ,
Jan 05, 2025 Jan 05, 2025

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@_bats_kulx_

 

Anyone that can actually help you would be someone from Adobe Customer Service - this is just user to user forum.

 

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