Surround with text

[Massimo Mormile]

Does anybody can explane to me the reason why in the "surround with text" windows nothing appear inside?

 

[Rishabh_Tiwari]

Hi @Massimo Mormile ,

Thank you for reaching out. Please try the suggestions shared here and let us know if this helps or if you need further assistance.

Thanks

Rishabh

[Massimo Mormile]

Finally I've solved the problem simply uninstalling and reinstall InDesign 2023 (Mac). I've tried the solution received from the community but unfortunately I wasn't able to find the correct way. Anyway thanks a lot everybody.

[Eugene Tyson]

Thanks for letting us know. For a better resultReinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Bill Silbert]

Problems such as this within panels can usually be fixed by deleting your InDesign cache files. This is not the same as deleting preferences.

To do so:

For Macintosh Users: The User Library folder in which InDesign’s cache files are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the “Caches” folder. Within the Caches folder find and delete the entire folder “Adobe InDesign”. I find that deleting the InDesign cache folder completely leads to a lasting change.

For Windows Users: On Windows 7 and above the caches files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Local\Adobe\InDesign\Version [#]\<Language>\Cache.

[Eugene Tyson]

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html