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Text disappears when typing in text box

Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

 

It doesn't happen every time, but often enough to be incredibly annoying.

 

I'm running:

  • Mac OS 11.4
  • Macbook Air M1 2020
  • InDesign 16.2.1
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correct answers 1 Correct answer

Adobe Employee , Sep 22, 2021 Sep 22, 2021
Hi All, We're currently investigating this issue. We'd appreciate if you could share the information listed below: 1. Version of the OS & InDesign. 2. Device Information. 3. Whether it happens with GPU Performance enabled/disabled or both. 4. Does resetting TextEdit preferences on macOS help? 4. A sample of the file. 5. Preferences files(You may find the location of these files here). This information would help us assist you accordingly. You can share the information with me over DM. Rega...

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Adobe Community Professional ,
Aug 10, 2021 Aug 10, 2021

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Hi Srishti,

until now there never was an InDesign version available in the Beta tab.

All prerelease versions are always in the Prerelease tab of the CC Desktop App.

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
Sep 09, 2021 Sep 09, 2021

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Hardly a "Correct answer"

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Community Beginner ,
Jul 14, 2021 Jul 14, 2021

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I tried to change the CPU preferences (untick) and saw an immediate improvement. 2 days later, however, the problem has returned. PLEASE direct some attention to this problem. The Indesign app is my income!!!

 

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Community Beginner ,
Jul 15, 2021 Jul 15, 2021

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I am working on iMac 2021 M1 8Gb Ram and I have the same text box disappearing problem. Yesterday I updated to 16.3 but the problem persists. Any ideas or solutions for this?

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Community Beginner ,
Jul 15, 2021 Jul 15, 2021

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I have - as recommended here in another thread - switched off the GPU Performance in the Indesign settings... It worked! So far I don't have a problem with the disappearing text boxes anymore 🙂
https://helpx.adobe.com/indesign/using/gpu_performance.html

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Explorer ,
Jul 16, 2021 Jul 16, 2021

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I checked the GPU setting and it's not even on.  And my text still disappears.  AND I just upgraded to the latest version that was available 2 days ago.  BEYOND FRUSTRATED now. 

 

Thanks anyway!  🙂

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Community Beginner ,
Jul 16, 2021 Jul 16, 2021

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Same thing happens to me: I change the CPU preferences but the text keeps disappearing. 

It's not possible to work like this!

 

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New Here ,
Jul 19, 2021 Jul 19, 2021

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Have just dowloaded ID 16.3.2 on an M1 Mac and guess what - the text still disappears. Have to bring it back in a variety of ways. "Oh don't worry," said some sarcastic response, "just wait until the new version comes out that runs natively on the M1" I waited, and now? Same thing. Hell, it's frustrating. 

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Explorer ,
Jul 19, 2021 Jul 19, 2021

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I'm getting used to "hide guides, show guides" every 2 seconds, aren't you??  LOL

 

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Community Beginner ,
Jul 19, 2021 Jul 19, 2021

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We just downgraded the Version to 16.2 and it works better... maybe they fix that some day but for the time its better then nothing...

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Community Beginner ,
Jul 20, 2021 Jul 20, 2021

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I was hoping the M1 version of InDesign would fix the issue but it does not. Very annoying. This happens on all versions of InDesign from 15.0.1 through today's M1 version release 16.3.2. Tech support had me uncheck GPU Performance in prefs and for awhile I couldn't replicate the issue. Now it's back.

- Mac OS 11.4

- MacBook Pro M1 2020

- InDesign 16.3.2

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Community Beginner ,
Jul 20, 2021 Jul 20, 2021

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I should add that I worked with Apple support on this issue today (and a month ago, and a month before that) as well. Their conclusion is that it is an Adobe issue. While it may be, I have text issues using Apple TextEdit as well, with odd spacing when pasting text requiring the window to be resized to get the spacing to disappear. No solution to that issue either.

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Community Beginner ,
Jul 28, 2021 Jul 28, 2021

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Just want to +1 this.

 

It's an ongoing issue for me too and it's beyond frustrating. It feels like M1 users are being punished for getting an M1 machine. InDesign is vital to my day-to-day work - what good is a new computer if it renders vital software barely usable? I've been using my 2013 MBP - it might be slow, but at least it doesn't glitch out.

 

All around just completely infuriating.

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Community Beginner ,
Jul 28, 2021 Jul 28, 2021

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Here's a follow-up on the InDesign invisible text issue... I was working with an Apple Engineer regarding odd text issues with Text Edit. He had me reset the TextEdit prefs to default settings and then reconfigure to my liking. The TextEdit issues dissappeared. SO DID MY INDESIGN ISSUES! I routinely prep document content in TextEdit, and then copy into InDesign. I couldn't replicate my issue in InDesign with the Apple Engineer, so I turned back on GPU Performance knowing it would surely cause the issue to reappear right away, but NO it did not. So now I've been running with GPU Performance back on and for the last 24 hours everything has been working great with InDesign.

I'm running:

  • Mac OS 11.5
  • Macbook Pro M1 2020
  • InDesign 16.3.2 (the M1 version)

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Community Beginner ,
Jul 29, 2021 Jul 29, 2021

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Update... sad to say the problem has reappeared today. At first there were no issues with invisible text (running with GPU Performance on!) but then after about 10 minutes it began, I turned GPU Performance off, and yet it continues and gets worse and worse. Sorry to get peoples' hopes up.

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Explorer ,
Jul 29, 2021 Jul 29, 2021

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Why am I not surprised!?  Too bad... was hoping you had a solution!  Maybe one day Adobe and Apple will figure this out and we can ALL get some work done.  LOL

 

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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In the meanwhile there is yet another version to test on InDesign Prerelease.

 

Regards,
Uwe Laubender

( ACP )

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Explorer ,
Aug 04, 2021 Aug 04, 2021

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Not even going to bother trying it... I need confirmation of the issue being resolved before downloading any update.  Every day I work in this program and every day I have problems.  This has been going on WAY too long now.  

 

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Community Beginner ,
Aug 05, 2021 Aug 05, 2021

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I have noticed the issue is far worse when one of my external drives is working, such as when Adobe autosaves, especially when Time Machine is saving, etc.

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Community Beginner ,
Aug 04, 2021 Aug 04, 2021

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I did this as well, and so far it's working...

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New Here ,
Aug 05, 2021 Aug 05, 2021

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Same! Still having issues with this. 

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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Scully20 said:

"Not even going to bother trying it... I need confirmation of the issue being resolved before downloading any update. "

Installing a prerelease version does not hurt. It will run side-by-side with the released version.

 

I'm on Windows 10 and cannot see the issue. I would sign in to InDesign Prerelease. There is a prerelease forum where you can ask all this. Also look after bug reports there or bug discussions around the problem.

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
Aug 10, 2021 Aug 10, 2021

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Same issue here,

InDesign 16.3.2

Mac OS 11.5.1

Macbook Pro M1 - 16GB RAM

 

Any suggestions!?

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Adobe Community Professional ,
Aug 10, 2021 Aug 10, 2021

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Hi chriscutter,

what sometimes helps:

a keyboard command that enforces all stories of a document to recompose again.

Details about that at:

 

Force Text Reflow When InDesign Forgets to Flow the Text
by David Blatner, January 3, 2009
https://creativepro.com/force-text-reflow-when-indesign-forgets-to-flow-the-text/

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
Aug 12, 2021 Aug 12, 2021

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Forcing Textreflow works fine, but this cannot be a permanent solution if I have to press a keyboard command to continue my work every 10 seconds. any other suggestions?

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