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Text disappears when typing in text box

Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

 

It doesn't happen every time, but often enough to be incredibly annoying.

 

I'm running:

  • Mac OS 11.4
  • Macbook Air M1 2020
  • InDesign 16.2.1
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correct answers 2 Correct answers

Adobe Employee , Sep 22, 2021 Sep 22, 2021
Hi All, We're currently investigating this issue. We'd appreciate if you could share the information listed below: 1. Version of the OS & InDesign. 2. Device Information. 3. Whether it happens with GPU Performance enabled/disabled or both. 4. Does resetting TextEdit preferences on macOS help? 4. A sample of the file. 5. Preferences files(You may find the location of these files here). This information would help us assist you accordingly. You can share the information with me over DM. Rega...

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Adobe Employee , Oct 27, 2021 Oct 27, 2021
Hi All, Sorry to hear about your experience. We're still working on the fix however we have observed this workflow shared below has helped on some machines. Could you try these and share your observations: 1. Open FontBook, 2. Select all fonts 3. Right-click and select Validate fonts, 4. Delete the font that was marked as having Issues.  5. Restart InDesign.  Hope this is helpful! Regards, Ashutosh

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Explorer ,
Oct 26, 2021 Oct 26, 2021

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Big update today. 17.0.

wonder if they listened.

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Community Beginner ,
Oct 26, 2021 Oct 26, 2021

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With hope I upgraded to Mac OS 12.0.1 and InDesign 17.0. Amazingly, the text issue is bad, worse than yesterday. How can this be going on for over 12 months without a solution? InDesign is cripled by the M1. I assume it is the M1 because my 2014 iMac with the same 8 GB of RAM performed far better with InDesign.

 

  • Macbook Pro M1 2020
  • Mac OS 12.0.1
  • InDesign 17.0

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Community Beginner ,
Oct 26, 2021 Oct 26, 2021

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I'm having this issue with text disapearing while typing or after. Only shows up again if I move the document with the hand tool. New Mac Mini. All updated Adobe programs (InDesign 16.4)

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Feedback: One thing I have noticed is this only seems to happen in "High Quality Display" setting.

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Nevermind, it's happening still in "Typical Display" setting.

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Yes, that seems to be the trend. Just when you think you've changed something to keep the text from disappearing, it starts disappearing all over again!

Ronale Tucker Rhodes
Editor-in-Chief
IG Living magazine
BioSupply Trends Quarterly magazine
(951) 296-2500 x1362
(800) 843-7477 x1362
www.IGLiving.com
www.BSTQuarterly.com

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New Here ,
Oct 25, 2021 Oct 25, 2021

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I'm using the Imac 2021 M1 and Indesign 16.4.
It seems like a visual glitch, that the text in Indesig is simply disappearing. It comes back by scrolling in and out – but this kills every workflow. The problem is so grave, that I had to abandon work and use my old macbook – please help @adobe

 

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Adobe Community Professional ,
Oct 25, 2021 Oct 25, 2021

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Turn off GPU in the preferences

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Adobe Community Professional ,
Oct 25, 2021 Oct 25, 2021

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New Here ,
Oct 26, 2021 Oct 26, 2021

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I have the same problem: when I work in a text box on an Adobe InDesign layout – rewriting text or cutting or pasting – the text keeps ‘disappearing’; I have to zoom in or out to make the text visible again.

 

I have a MacBook Air (M1 2020), it runs on Big Sur Version 11.5.2, and I work in Adobe InDesign 16.4. The laptop has only the integrated graphics processor.

 

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Adobe Community Professional ,
Oct 26, 2021 Oct 26, 2021

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Unfortunately, this seems to be an issue that still needs a solve. Until recently, InDesign did not even run natively on an M1 Mac. As with any new versions (especially ones that require writing new code that will satisfy a number of different processors and computer chips) it will still need some time to make everything work right.

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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I've been running the new MacBook Pro 14" since yesterday evening and have not had a single incident of the text disappearing.

 

Yet.

 

It's running the new MacOS (Monterey) 16GB RAM and InDesign v17, which was also released yesterday. I'm also running a 4k display, in addition to the native 14" screen.

 

I'll update here to let everyone know if the text issue returns as the day wears on.

 

I know this doesn't help anyone who didn't get a shiny new laptop yesterday, but it's interesting to note that the disappearing text hasn't been an issue after several hours of working.

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Community Beginner ,
Oct 28, 2021 Oct 28, 2021

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So, day 2 of using InDesign 17.0 with the new MBP 14" (M1 Pro chip) and still not a single issue with disappearing type, or anything, really. 

 

Very heavy workflow all day. Two screens, Premiere Pro, InDeisgn, Safari, Illustrator (and several more) all open at the same time.

 

Starting to wonder if this is exclusively an M1 first gen issue...

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Engaged ,
Oct 28, 2021 Oct 28, 2021

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We'd need people to pipe in that have the same issue while not using an M1 Mac.

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Participant ,
Nov 25, 2021 Nov 25, 2021

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Me. 

Modelnaam: Apple T2 Security-chip

  Firmwareversie: 19P549

 

 I checked the fontbook but now its even worse.

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Explorer ,
Oct 28, 2021 Oct 28, 2021

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Def not an Adobe issue

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Engaged ,
Oct 28, 2021 Oct 28, 2021

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It's an Adobe issue in that no other app has this problem, including Photoshop and Illustrator.

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Community Beginner ,
Oct 29, 2021 Oct 29, 2021

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100% agreed.

Kind regards,
Adam Arkinstall Creative Designer

 

[PII removed by moderator]

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Community Beginner ,
Oct 29, 2021 Oct 29, 2021

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Of course this is an adobe issue, it’s their software. The monthly subscription fees are exorbitant so it needs to be right. Making excuses for Adobe isn’t helpful to be honest.

Kind regards,
Adam Arkinstall Creative Designer

[PII removed by moderator]

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Engaged ,
Oct 27, 2021 Oct 27, 2021

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Happening with CC2022 v17. Monterey 12.0.1. Mac mini M1. Just last evening. Multiple times.

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Explorer ,
Oct 27, 2021 Oct 27, 2021

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Just happened to me. We should male this a drinking game. @adobe

 

 

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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We'll all need new livers by next Tuesday...

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Explorer ,
Oct 27, 2021 Oct 27, 2021

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I'd be trashed within an hour of getting to work!  LOL

 

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Engaged ,
Oct 27, 2021 Oct 27, 2021

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Id is the buggiest app I use. I’d have cirrhosis by now if we did.

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Adobe Employee ,
Oct 27, 2021 Oct 27, 2021

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Hi All,

 

Sorry to hear about your experience. We're still working on the fix however we have observed this workflow shared below has helped on some machines. Could you try these and share your observations:

1. Open FontBook,

2. Select all fonts

3. Right-click and select Validate fonts,

4. Delete the font that was marked as having Issues. 

5. Restart InDesign. 
Hope this is helpful!

 

Regards,

Ashutosh

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