The most recent ID update crashes every time I try to open it. It will not open any documents. Help!

[CChambers555]

The most recent InDesign update crashes every time I try to open it. It will not open any documents. Help!

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[Rishabh_Tiwari]

Hi @CChambers555 ,

We're so sorry to hear about the trouble. Please try the suggestions shared here and let us know if this helps or if you need further assistance.

Thanks

Rishabh

[Robert Tkaczyk]

I'm sorry but what suggestions and shared where?

Is it a bot account? 

[Rishabh_Tiwari]

I am so sorry. I forgot to add a hyperlink in the response. Just did that.

[Robert Tkaczyk]

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...

Read section about clean reinstall.