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The second letter disappears when exporting to PDF when Drop cap is applied. Indesign 19.5 ME

New Here ,
Jul 22, 2024 Jul 22, 2024

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The second letter disappears when exporting to PDF when Drop cap is applied. Indesign 19.5 ME

as you can see. One image in InDesign and the other from the PDF.
The problem appears starting from version 19. The version with the most problems in the history of Adobe InDesign

 

drop cap ind.pngdrop cap PDF.png

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Community Expert ,
Jul 23, 2024 Jul 23, 2024

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Hi @eliezrtm13005558 ,

could you provide a small sample InDesign document?

Just attach it to your answer using the forum editor.

 

Thanks,
Uwe Laubender
( Adobe Community Expert )

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Community Expert ,
Jul 23, 2024 Jul 23, 2024

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People reported similar problem - but with the LAST character / "." in the paragraph...

 

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Community Expert ,
Jul 23, 2024 Jul 23, 2024

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Hi @eliezrtm13005558 ,

what's perhaps worth a try:

Export your PDF for Print as Tagged PDF.

That was the workaround for another bug where with hyphenation a (random?) character was added to the hyphen.

A typical bug with the World Ready Paragraph Composer.

 

But to test this it would be good to have a sample InDesign document at hand where the issue comes up.

 

Hm. What else to suggest? Just test this:

Enable the legacy shaping engine in the preferences of InDesign:

Advanced Type > Default Composer

[ x ] Set legacy shaping engine as the default for World-Ready composer

 

Regards,
Uwe Laubender
( Adobe Community Expert )

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Community Expert ,
Jul 29, 2024 Jul 29, 2024

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Hi @eliezrtm13005558 ,

could you resolve the issue?

And if yes, how?

 

Regards,
Uwe Laubender
( Adobe Community Expert )

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New Here ,
Jul 30, 2024 Jul 30, 2024

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Hey. Thank you all.
The problem cannot be solved in this version.
I've seen many reports of this bug (and many more...) from version 19 of InDesign.
The solution offered there is what I did. Go back to version 18 of InDesign and wait for Adobe to release a version without so many bugs

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Community Expert ,
Jul 31, 2024 Jul 31, 2024

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Hi @eliezrtm13005558 ,

I know that are also other issues with e.g. Arabic that could be traced to the World Ready Paragraph Composer.

But I do not have actual sample documents where the issues come up. Without that in one particular case I could not reproduce the bug.

 

So could you provide one small sample InDesign document where you see the bug?

I'd like to test some settings around the shaping engine for the composer and some options in export presets.

 

Thanks,
Uwe Laubender
( Adobe Community Expert )

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New Here ,
Aug 01, 2024 Aug 01, 2024

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Community Expert ,
Aug 01, 2024 Aug 01, 2024

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Hi @eliezrtm13005558 ,

thanks for the sample document. Tried some things with PDF Export (enabled tags) and went back to the legacy shaping engine. But no, the issue is still there…


So going back to InDesign 2023 would be a workaround.

Just tested that.

 

Regards,
Uwe Laubender
( Adobe Community Expert )

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Adobe Employee ,
Aug 01, 2024 Aug 01, 2024

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Thank you for providing the sample documents. I'll escalate this issue to the product team for further investigation. Could you please share a screen recording demonstrating the issue? This will help us illustrate the problem more clearly to the team.

 

Also, can you confirm if this UserVoice issue is similar to what you're experiencing or if it's the one you've posted? Your input will be invaluable for addressing this bug effectively.

 

Thank you for your cooperation, and sorry for the inconvenience.

 

Best,
Anshul Saini

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New Here ,
Aug 02, 2024 Aug 02, 2024

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Hey.
Thanks for trying to help

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Adobe Employee ,
Aug 06, 2024 Aug 06, 2024

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Hi @eliezrtm13005558,

 

Thank you for sharing the screen recording. I appreciate you taking the time to provide this additional information. I'll check with the team and get back to you as soon as possible. We're here to help and will do our best to resolve the issue for you.

 

Best,

Anshul Saini

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Adobe Employee ,
Aug 13, 2024 Aug 13, 2024

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Hi @eliezrtm13005558,

 

Thank you so much for your patience. I wanted to let you know that we have checked with the product team, and the bug has been logged. The team is actively working on a fix.

 

We sincerely apologize for the frustration this has caused and appreciate your understanding. We'll keep you updated as soon as we have more information on the resolution. In the meantime, if there's anything else we can help you with, please don't hesitate to let us know.

 

Thank you for your cooperation.

 

Best regards,
Anshul Saini

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Adobe Employee ,
Aug 20, 2024 Aug 20, 2024

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LATEST

Hi everyone, 

 

Thank you for your patience. Please continue to upvote this UserVoice page:  Fully justified Arabic text drops the final period of paragraph when kashidas are on – Adobe InDesig... and add your feedback to help prioritize the issue.I will keep you posted if the product team needs any further details from you. Stay tuned to the UserVoice page for updates. We really appreciate your presence on community.

 

Thank you,

Abhishek Rao



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