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Tools not working in Indesign

New Here ,
May 17, 2023 May 17, 2023

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Hello Please help I can't use any of my tools in inDesign, I have the latest version, my mac is up to date. I have deleted the preference files, nothing it working. All tool that comes up is the little hand . . . thanks Clea

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Adobe Employee , May 17, 2023 May 17, 2023

Hi @Clea W,

 

We are sorry to hear you are having trouble using tools in InDesign. Are you unable to see the tool panels in InDesign, or is it not working?

 

Could you please share the version of InDesign installed on your machine and the details of your operating system? 

Have you tried signing out of Indesign and the Creative Cloud Desktop app, restarting the machine, and then signing back in?

 

We will try our best to help.

 

Thanks,

Harshika

 

 

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Adobe Employee ,
May 17, 2023 May 17, 2023

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Hi @Clea W,

 

We are sorry to hear you are having trouble using tools in InDesign. Are you unable to see the tool panels in InDesign, or is it not working?

 

Could you please share the version of InDesign installed on your machine and the details of your operating system? 

Have you tried signing out of Indesign and the Creative Cloud Desktop app, restarting the machine, and then signing back in?

 

We will try our best to help.

 

Thanks,

Harshika

 

 

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New Here ,
May 25, 2023 May 25, 2023

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Hello Harshika

 

 Not sure what I did but all is working again. thank you so much for your assistance! 

 

kind regards

Clea

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