trouble opening indesign 2022

New Here ,
Dec 11, 2021 Dec 11, 2021

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My indesign 2022 opens in a grey page and doesn't move. I already tried to close the program and even to uninstall it from my computer. I have a mac book pro 2019.

Thank you, save me 🙂

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Bug , Performance

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Adobe Community Professional ,
Dec 11, 2021 Dec 11, 2021

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How much RAM and spare hard disk capacity do you have?

Have you tried resetting InDesign back to the factory defaults:

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.)

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New Here ,
Dec 11, 2021 Dec 11, 2021

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It seems not to work. 

I'm missing "reinstall /Library/Application Support/Adobe/TypeSupport/.../KOREAN.TXT" file.

 

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