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I'm an author and use ID 19. My designer uses ID 20 and I can'l load the files he sends back because they tell me I don't have Adobe's Advanced Vector extension.
Surely some mistake.
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You and your designer really ought to be using the same version of InDesign. Some kinds of tools make it easy for one person to use Version X and someone else to collaborate using Version X+1, but that's not the way it works in InDesign (or any other page layout app, to my knowledge).
Is your designer really "yours?" If so, tell 'em to keep 19 installed, and to use it on all of your work. It's not hard to install v19 from the Creative Cloud app. There's a "Show Older Apps" selector in the Apps section of the Creative Cloud preference.
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I suppose it's possible to ask your designer using 20 to always export IDML for you instead of sending INDD, as IDML is the export format that one uses when you need to save back to an earlier version. But as a standard part of your workflow, I'd advise against relying on it. Better to get everyone on the same version.
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what's your operating system version?
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You can always install v. 20 / 2025 together with v. 19 / 2024.
Just make sure you DON'T select option "remove old version".
You can have multiple MAJOR versions installed at the same time.
You can even open them together, at the same time.
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It's not a software problem nor Adobe's fault -just your hardware - laptop / desktop - is too old.
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Advanced Vector Extensions are part of the Intel CPU instruction set. Some quick googling leads me to believe they have been included since the fourth generation of chips released in 2013 as well as many AMD processors, but they may not be enabled by default in your BIOS. See https://en.wikipedia.org/wiki/Advanced_Vector_Extensions and https://www.intel.com/content/www/us/en/support/articles/000090473/processors/intel-core-processors.....
If the instruction set is available on your processor but not eanbled you should consult the Motherboard manual for how to enter the BIOS on startup and whether enabling of advanced instructions is available.
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Old or not, if less than 12 years it most likely can run the instruction set, if you want to be able to upgrade to newer versions in the future without having to spend big money on new hardware as well (you might need to upgrade memory, too, though, so that's a consideration going forward). The process of turning it on shouldn't rake more that a few minutes if you hire someone with the credentials to do it.
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What's the exact "model number" of your laptop / desktop?
https://www.ninjaone.com/blog/view-your-pc-system-information/
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If your designer keeps both versions of InDesign installed, make sure your designer does not double-click on files to open InDesign files. It will usually go to the last installed version, which may or may not be 19. The designer needs to open the appropriate version of InDesign and use the Open menu.
If you are staying on 19, make sure both of you adjust your Creative Cloud preferences so you don't remove old versions when updating.
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IICHIT - If it can happen it will
Shouldn't be rather IICHIW?