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Trouble with ID 20.

Community Beginner ,
Feb 04, 2025 Feb 04, 2025

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I'm an author and use ID 19. My designer uses ID 20 and I can'l load the files he sends back because they tell me I don't have Adobe's Advanced Vector extension.

Surely some mistake.

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Performance , Sync and storage

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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You and your designer really ought to be using the same version of InDesign. Some kinds of tools make it easy for one person to use Version X and someone else to collaborate using Version X+1, but that's not the way it works in InDesign (or any other page layout app, to my knowledge). 

 

Is your designer really "yours?" If so, tell 'em to keep 19 installed, and to use it on all of your work. It's not hard to install v19 from the Creative Cloud app. There's a "Show Older Apps" selector in the Apps section of the Creative Cloud preference. 

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Community Beginner ,
Feb 05, 2025 Feb 05, 2025

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Meant to say that we had worked together using ID19 for years so he should have it available.


David Hamilton
Recent work includes Coronovirus - The Biography
and the Pandemic, The Golfer's Poet and Golf at the Beginning.

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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I suppose it's possible to ask your designer using 20 to always export IDML for you instead of sending INDD, as IDML is the export format that one uses when you need to save back to an earlier version. But as a standard part of your workflow, I'd advise against relying on it. Better to get everyone on the same version. 

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Community Beginner ,
Feb 05, 2025 Feb 05, 2025

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Agreed. I've gone back and asked for a version in ID 19. Seems silly, though.


David Hamilton
Recent work includes Coronovirus - The Biography
and the Pandemic, The Golfer's Poet and Golf at the Beginning.

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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what's your operating system version?

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Community Expert ,
Feb 04, 2025 Feb 04, 2025

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@davidh24280568

 

You can always install v. 20 / 2025 together with v. 19 / 2024.

 

Just make sure you DON'T select option "remove old version". 

 

You can have multiple MAJOR versions installed at the same time. 

 

You can even open them together, at the same time. 

 

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Community Beginner ,
Feb 05, 2025 Feb 05, 2025

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No. I can't install v20 since it needs 'Advanced Vector Extension' which they will not provide.



David Hamilton
Recent work includes Coronovirus - The Biography
and the Pandemic, The Golfer's Poet and Golf at the Beginning.

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Community Expert ,
Feb 05, 2025 Feb 05, 2025

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It's not a software problem nor Adobe's fault -just your hardware - laptop / desktop - is too old. 

 

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Community Beginner ,
Feb 05, 2025 Feb 05, 2025

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Which bit is missing ? Where can it be found?


David Hamilton
Recent work includes Coronovirus - The Biography
and the Pandemic, The Golfer's Poet and Golf at the Beginning.

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Community Expert ,
Feb 05, 2025 Feb 05, 2025

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Advanced Vector Extensions are part of the Intel CPU instruction set. Some quick googling leads me to believe they have been included since the fourth generation of chips released in 2013 as well as many AMD processors, but they may not be enabled by default in your BIOS. See https://en.wikipedia.org/wiki/Advanced_Vector_Extensions and https://www.intel.com/content/www/us/en/support/articles/000090473/processors/intel-core-processors.....

If the instruction set is available on your processor but not eanbled you should consult the Motherboard manual for how to enter the BIOS on startup and whether enabling of advanced instructions is available.

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Community Beginner ,
Feb 05, 2025 Feb 05, 2025

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Sounds like the explanation - I have an old chip (the names are baffling) which can't cope with ID 20.
Thanks for the suggestion but I'm not good at adjusting the BIOS innards. I would cause damage.
To get my new book out, my tolerant designer is going back to us both using ID 19 for my text.
David Hamilton
Recent work includes Coronovirus - The Biography
and the Pandemic, The Golfer's Poet and Golf at the Beginning.
Ready in May 2025, The Enigmatic Pilot: Charles Lindbergh Revisited

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Community Expert ,
Feb 05, 2025 Feb 05, 2025

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Old or not, if less than 12 years it most likely can run the instruction set, if you want to be able to upgrade to newer versions in the future without having to spend big money on new hardware as well (you might need to upgrade memory, too, though, so that's a consideration going forward). The process of turning it on shouldn't rake more that a few minutes if you hire someone with the credentials to do it.

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Community Beginner ,
Feb 06, 2025 Feb 06, 2025

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Thanks. I have huge un-used memory and will consider yr suggestion in future. Meanwhile my pal will use old ID19 when working with me. It must be unusual for the author to send books in for design already in ID.

David Hamilton
Recent work includes Coronovirus - The Biography
and the Pandemic, The Golfer's Poet and Golf at the Beginning.

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Community Expert ,
Feb 05, 2025 Feb 05, 2025

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@davidh24280568 

 

What's the exact "model number" of your laptop / desktop?

 

https://www.ninjaone.com/blog/view-your-pc-system-information/

 

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Community Beginner ,
Feb 06, 2025 Feb 06, 2025

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Can't find Dell name quickly but I found the chip -
Intel (R) Core (TM) i5 -2400 CPU @3.10 GHz


David Hamilton
Recent work includes Coronovirus - The Biography
and the Pandemic, The Golfer's Poet and Golf at the Beginning.

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Community Expert ,
Feb 06, 2025 Feb 06, 2025

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Community Expert ,
Feb 05, 2025 Feb 05, 2025

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If your designer keeps both versions of InDesign installed, make sure your designer does not double-click on files to open InDesign files. It will usually go to the last installed version, which may or may not be 19. The designer needs to open the appropriate version of InDesign and use the Open menu.

 

If you are staying on 19, make sure both of you adjust your Creative Cloud preferences so you don't remove old versions when updating. 

 

David Creamer: Community Expert (ACI and ACE 1995-2023)

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Community Beginner ,
Feb 05, 2025 Feb 05, 2025

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Sounds like excellent advice to avoid trouble going back to ID19.
IICHIT - If it can happen it will
Thanks


David Hamilton
Recent work includes Coronovirus - The Biography
and the Pandemic, The Golfer's Poet and Golf at the Beginning.

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Community Expert ,
Feb 06, 2025 Feb 06, 2025

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LATEST
quote
IICHIT - If it can happen it will

 

Shouldn't be rather IICHIW? 

 

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