Typekit Fonts Disappear Repeatedly

[carlys57079003]

I have a reoccurring problem with typekit fonts disappearing.  They are always SYNCED in my account, but they will not show up to use.  These are fonts that were working and used in projects, which causes a huge issue with editing documents.  They will not reappear after they are unsynced/resynced, the program and even computer are restarted, or after I update to the latest Adobe.  How can this be fixed, and why does it happen CONSISTENTLY every 2 months.  Other team mates are experiencing the same problem.  Typekit is an awful system.

[mykaelaf72928316]

I am on windows. Both 10 and 11.

[WooToTheTon]

I've found that opening the Adobe Creative Cloud app before you opening the design software itself works. For me, ensuring the Adobe CC app was open first means that the activated fonts show up without issue. If I opened the design software first, my fonts would be missing and then I would open up Adobe CC and be confused because it showed them as activated and synced.