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Unable to create new file - OS Mojave

New Here ,
Mar 22, 2022 Mar 22, 2022

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Using  Indesign 16.4 on Mac OS Mojave... when I open a new file, the temkplate loader opens up but on clicking create nothing shows up... However under Window Menu I can see various untitled files open

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Bug , Performance

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Community Expert ,
Mar 23, 2022 Mar 23, 2022

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Hello

 

Strange

 

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

 

--

 

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

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New Here ,
Mar 29, 2022 Mar 29, 2022

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LATEST

Unchecking Application Frame under Windows solved it!

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