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Unable to export to Interactive PDF after latest update

Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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After this latest update, I am now unable to export to Interactive PDF. The same file I have been exporting from was fine until the latest update. It just says "Unable to Export to PDF" about halfway through the export process. This sucks, as I have clients waiting for proofs.

You should be able to revert to previous versions of InDesign (and other apps) after updating if the update is buggy (which it obviosuly is).

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Bug, Import and export

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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You can revert.

https://helpx.adobe.com/download-install/using/install-previous-version.html

 

But sometimes files don't behave as required, regardless of updating.

Just one or more but not every file

Try exporting the file to IDML and open the IDML file in InDesign

Save as a new name

Try the export now. 

 

All Files?

If it's happening with every single file then I'd try resetting my preferences

When Indesign is launching

Delete InDesign preferences with shortcuts

You can delete the replaceable InDesign SaveData and InDesign Defaults files by holding down the following keys while InDesign is launching:

  • Windows: Shift+Ctrl+Alt
  • Mac OS: Shift+Control+Option+Command
 
Still not working
If it's still misbehaving on every document then I'd try
 
 
Additional tips for One File misbehaving on File Export to PDF
Export half the pages to PDF and see if it fails.
Then try the other half of pages and see if fails
Which ever side fails is where there is an issue
 
You can keep narrowing down by halving your PDF exports to find the problematic page.
It might be an image, it might be a font, it might be the page itself, it might be a colour, it could be anything.
 
once you find your page that is an issue you can usually fix it. 
 
And sometimes things go wrong with files you have used for a long time, or just new files, or a supplied image, or a corrupt font, or a wonky indesign file. 
 
 

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Community Beginner ,
Jun 18, 2021 Jun 18, 2021

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Thnamks Eugene. I did the IDML trick and it appears to have solved the issue. Thanks for also letting me know about reverting to previous versions, I didnt know that!

 

Much appreciated.

 

Jeremy

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