Unable to Open InDesign Files and PDFs After Saving to OneDrive or Local Drive

[Stephen35099904j4gd]

I'm getting this InDesign error below when I try to open up an Indesign file that I had saved down either to my Onedrive or a traditional drive. I also can't open the related pdf that I had created using the Indesing file. I was previously able to open with 2023 version of Indesign but that doesn't work anymore. Any help would be much appreciated.

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[Robert at ID-Tasker]

What are the sizes - in MB - of the files?

[Abhishek Rao]

Hi @Stephen35099904j4gd,

I totally understand how frustrating it is to encounter issues when you can’t open your important files-especially after everything was working fine with InDesign 2023! Let’s get this sorted out for you.

Could you please share the version of InDesign you're currently using, as well as the details of your operating system? Also, is this issue happening with just this file, or are you experiencing it with multiple files?

In the meantime, we’d recommend you to check the file paths and see If the files are stored on OneDrive, try moving them to a local drive and open them directly from there. Cloud syncing can sometimes cause file corruption.

If possible, could you also share the InDesign file and the related PDF with us for testing? This will help us better understand what's happening and assist you more effectively.

Let me know how it goes, and if you're still facing trouble, we'll dig deeper into it together!

Best,  
Abhishek Rao

[Stephen35099904j4gd]

Hi, thanks for the reply, I didn't see it (it came into my junk folder). I tried to find an indesign file that doesn't work, and I they all seem to be working now, can't find a bad one (always the case). I'm on version 19.2 Indesign. I will have another good look tomorrow and send one on, and we see how we get on, thanks again for reply, cheers, Stephen

[Robert at ID-Tasker]

@Stephen35099904j4gd

Latest version of 19 / 2024 is 19.5.