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Hi, can you confirm the exact version of your Operating System and software.
Is this a new issue (it worked ok before) after changing/updating something?
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Hi Lyn,
We are sorry to hear about the trouble you are facing. I am hopeful that the issue was fixed. If not, please check out these tutorials and let us know how it goes:
https://helpx.adobe.com/ca/indesign/using/printing-booklets.html
https://www.youtube.com/watch?v=EIiHIyJYHXo
Feel free to let us know if you still need assistance. We'd be happy to help.
Regards,
Srishti
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Hi, I have the same problem. I cannot print two-sided. I opened print booklet > printer and in the printer settings I am not allowed to print two-sided which I can normally (outside of Indesign) do. It says I need to select plain paper to do so, but I cannot select plain paper (it is grayed out), only higher quality papers. What can I do?
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Thanks, I will try that
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So this basically works, but in order to print it two-sided, I still need to select plain paper and a normal quality. Is there any way that I can get a high quality two-sided print?
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It sounds like a printer or print driver issue.
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I also can't print double-sided using InDesign. My printer can, double-sided is selected in the menu, it just ignnores that somehow. I think it used to work before. I've also tried from Acrobat with a pdf but it results in a white strip in between my pages.
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You are probably getting a white strip between pages in Acrobat because your pdf has bleed. Either export a pdf without bleed and marks and print to booklet, or use a work-around described here:
https://community.adobe.com/t5/acrobat-discussions/booklet-and-bleed/m-p/9737476#M93854