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Unable to Print from InDesign; 'document contains links to files/URL(s) that accessible.'

New Here ,
Aug 04, 2021 Aug 04, 2021

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HELP!  I am unable to print my InDesign document.  The error message states 'This document contains links to files/URL(s) that are not accessible. Please check your network connectivity or the original source of content.'  When looking at the links page, there are no errors issued.  Preflight shows no errors.  

 

I've gone to System Preferences/Security & Privacy/Privacy/Files and Folders, and verified that 'Document Folder' is checked under Adobe InDesign.

 

Any other suggestions?  Thank you!

TR

 

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correct answers 2 Correct answers

Adobe Community Professional , Aug 05, 2021 Aug 05, 2021
If this is just one document with the issue, maybe the document is corrupt. Try opening the document and saving it as an IDML and then open the IDML in InDesign. Hopefully the issue will go away in this new document.

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Enthusiast , Aug 06, 2021 Aug 06, 2021
Hi, I'd place the ID document in a folder somewhere in my hard drive (the desktop would be ok), I'd open it and then I'd open the links palette (not "hyperlinks", just "links"). All the links there should appear all right, with no warning or missing icon. - If there's any of this icons, you have to go to the troublesome link and relink it so that it is somewhere accesible to InDesign. - Now, if all the links seem to be ok but you still have this problem, select al the linked files in that pale...

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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[Moderator moved from Using the Community (forums) to InDesign.]

 

Your workflow is unclear.  Can you elaborate? 

Are you exporting this document to PDF?  Have you tried restoring preferences?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 04, 2021 Aug 04, 2021

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Thank you... 

I have a document that I have just updated, and now need to print.  I tried to print it, however, I get the message mentioned above.  I then tried to save it as a PDF, and get the same message.  I even tried to save it as a JPEG, and still no luck.  Again, when looking at the LINKS panel and preflight, nothing appears to have an error.

 

 

 

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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If there seem to be no missing links, perhaps it's the URL part of the message that applies. Do you have internet access?

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New Here ,
Aug 04, 2021 Aug 04, 2021

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I do have internet access.  The document shouldn't have any type of hyperlinks inserted, if that is what you are refering to.?  I appreciate you taking the time to respond, as I am not extremely proficient with InDesign.

 

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New Here ,
Aug 05, 2021 Aug 05, 2021

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Any other suggestions??  Still not able to print?

 

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Adobe Community Professional ,
Aug 05, 2021 Aug 05, 2021

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What happens if you try to Package the file?

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Adobe Community Professional ,
Aug 05, 2021 Aug 05, 2021

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Try reinstalling the print driver?

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Adobe Community Professional ,
Aug 05, 2021 Aug 05, 2021

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If this is just one document with the issue, maybe the document is corrupt.

Try opening the document and saving it as an IDML and then open the IDML in InDesign. Hopefully the issue will go away in this new document.

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Enthusiast ,
Aug 06, 2021 Aug 06, 2021

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Hi,

 

I'd place the ID document in a folder somewhere in my hard drive (the desktop would be ok), I'd open it and then I'd open the links palette (not "hyperlinks", just "links"). All the links there should appear all right, with no warning or missing icon.

- If there's any of this icons, you have to go to the troublesome link and relink it so that it is somewhere accesible to InDesign.

- Now, if all the links seem to be ok but you still have this problem, select al the linked files in that palette and with the right button, select the option that says "copy this links in..." (or something like that, I am not using an English ID). Copy the links in the same folder the indesign files are (to make easier for it to find them) and then resave the file with "save as" the same ID (to clear it in the inside).

That might help if the issue if there's some connection trouble in your network as the ID file and links are together in the same folder and drive.

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New Here ,
Aug 06, 2021 Aug 06, 2021

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I have exactly the same problem: even with precious files that earlier on didn't have any problems with exporting to pdf. Besides this problem Indesign is also extremely slow, it is nearly impossible to work. Please help!

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Adobe Employee ,
Sep 04, 2021 Sep 04, 2021

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Hi Michiel,

 

Sorry to hear about your experience. In addition to helpful responses given earlier to resolve export PDF issues, you may follow the troubleshooting steps suggested in this community post to improve the app's performance. Let us know if it helps.

 

Regards,

Ashutosh

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