Unable to restore UI SCALING preferences in InDesign

New Here ,
Apr 20, 2022 Apr 20, 2022

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Hi there!

New to InDesign and I am having problems storing my UI scaling preference. I'm having to change it each time I open up the program.

Restoring the default preferences by pressing CTRL + SHIFT + ALt gets no response.

Please help a newbie.

Thanks!

 

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Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

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Hi Erin24124341eltj,

 

Welcome to the InDesign Community!

Thank you for reaching out and using InDesign. Sorry to hear you're experiencing the UI scaling issue with InDesign. Would you mind trying the steps suggested below?

  • Close all Adobe applications and manually reset preferences by renaming the folders from the following locations:
    Windows:
    C:\Users\%USERPROFILE%\AppData\Roaming\Adobe
    C:\Users\%USERPROFILE%\AppData\Local\Adobe
  • Rename the InDesign folder to InDesign.old and launch InDesign from the Creative Cloud app.

 

Let us know if that helps. We'll try our best to help.

 

Thanks,

Harshika

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