unclosed token

[dionf9671928]

My colleague was working on InCopy version and all of a sudden the application quit unexpectedly. The file can't be reopen, when I try to open it this error message keep popping up.

When I open the InDesign file, the link to the InCopy is showing "Unclosed Token." Can this file be saved?

I appreciate any inputs.

[BobLevine]

Try to embed it from the links panel and then export it back out to InCopy.

[dionf9671928 · Accepted solution]

I appreciate the suggestion. The solution that I did was to fix source codes manually. Apparently, you can open the icml file using TextEdit. As I open the xml file and investigate more, I saw so many broken codes that were caused by the application crashed. Once, I fix all of these problems I can open the file both in Indesign and Incopy.  Not easy nor ideal, but it works and my collegue doesn't have to start from scratch.

[oceana421]

How do you embed it? I unlinked it and re-exported incopy and I still got the error message.

[Rishabh_Tiwari]

Hi @oceana421,

Thank you for reaching out. Can you confirm the version of InDesign, InCopy and OS so that we can test this on our end? Is this happening with a specific file or multiple files? 

Thanks

Rishabh