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User Interface Scaling Causes Crash in Indesign 19 2024 version on windows 11 machine

Community Beginner ,
Oct 11, 2023 Oct 11, 2023

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Hi all, 

Similar issue but with PC: 

Using Windows 11, intel i7 13700

RTX 4060 

 

Indesign/ Illustrator/ Interface appears fuzzy and grainy and cant figure out the issue either

 

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Adobe Employee ,
Oct 12, 2023 Oct 12, 2023

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Hi @Harvey289420872u4b,

 

Thank you for reaching out, and sorry for the trouble. We are unable to reproduce the issue at our end. Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator & InDesign?

 

Let us know if that helps. We'll be happy to assist you further.

 

Thanks,

Harshika

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Community Beginner ,
Oct 12, 2023 Oct 12, 2023

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LATEST
Hi!

After reading through another set of comments on various posts I seem to have corrected the issue!
Simply by selecting my monitor as ‘my main display’
Now it’s crisp.

Funny little bug but very interesting

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