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v16.4 Indesign is opening but after the opening, it is closing itself immediately.

Explorer ,
Sep 14, 2021 Sep 14, 2021

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Hi everyone, after the update Indesign is opening but after the opening, it is closing itself immediately. I don't get it why? No Crash Report by the way. Why I tried so far;

 

- Cmd + Ctrl + Opt + Shift (Reset Settings while Starts)

- Uninstall fully (settings, cache, logs, etc.) (Reinstall)

- Fix crash issues with InDesign (https://helpx.adobe.com/indesign/kb/crash-on-launch.html)

 

No of them worked. What can I try more please help. Thank you.

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Community Expert ,
Sep 15, 2021 Sep 15, 2021

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Explorer ,
Sep 15, 2021 Sep 15, 2021

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Thank you for the answer. I looked into the post but my problem is not related to any of them. But, I think, I had found the problem. My problem looks like related to some sort of connections problem. When I am sure, I will share the results.

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LEGEND ,
Sep 26, 2021 Sep 26, 2021

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Hi there,

 

I hope your issue is resolved by now.

If you still have similar issues, please try the troubleshooting steps suggested on this community post(https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034) & let us know if they help.

 

Regards,

Ashutosh

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Explorer ,
Sep 26, 2021 Sep 26, 2021

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I found my problem and looks like not related any troubleshooting guide. I am using Monterey and the problem is really weird. Indesign is working only offline right now and doesn't working when I am online. When I am online Indesign close itself. It's really weird. I temporarily back to previous version of Indesign at the moment. I will wait next version of Indesign or new beta releases of Monterey for more additional tests. 

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