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Version 16.1 continues to crash on RTF file export on two files

Explorer ,
Mar 03, 2021 Mar 03, 2021

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I have had a problem with exporting RTF files from two specific files, which consistently produce a crash.

 

Any way to figure out why these two files consistently crash?

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Import and export

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Adobe Employee ,
Mar 05, 2021 Mar 05, 2021

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Hi there,

 

Sorry to hear about this trouble. InDesign doesn't allow exporting RTF files. Only formats that are supported is

 

indesign file export formats.png

 

 

Do you mean the file crshes while importing text from RTF files?

 

Regards,

Srishti

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New Here ,
Aug 30, 2021 Aug 30, 2021

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Hlello. Still having a crash when I try to export selected text from Indesign to .rtf. I have made all my updates. Can you please check this problem ? Best regards, Agnes Peyrefort

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Adobe Community Professional ,
Aug 30, 2021 Aug 30, 2021

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Does it also happen if you update to the current version? No InDesign is on 16.4, not on 16.1 anymore.

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New Here ,
Aug 30, 2021 Aug 30, 2021

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I am on 16.4. Stil crashing. Regards.

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Adobe Community Professional ,
Aug 30, 2021 Aug 30, 2021

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A couple ideas:

 

(1) Since there are problems with two files, there could be some corruption in the files. Try saving as IDML, and reopening at InDesign, then try again. Exporting as IDML often fixes corruption.

 

(2) Export as Word files. Open Microxoft Word and export as RTF as a workaround

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New Here ,
Aug 31, 2021 Aug 31, 2021

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I have this problem since monthes so it's not related to one file or two (maybe 10 or so).

 

So I saved an .idml. And in the .idml, I wa able to export to .rtf without a crash.

 

Problem solved.

 

Thanks !

 

A. Peyrefort

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