Version 17 glitch that makes text disappear while typing

New Here ,
Dec 29, 2021 Dec 29, 2021

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Hello, 

 

I wanted to take a brief moment out of my day to talk about how much I despise this new update. For a few months now, whenever this infuriating and utterly useless update came out (Version 17), I've been having an issue with the text box hiding all the text while I type. I use this program on a daily basis and this frustrating glitch slows me down drastically and causes me to make mistakes very often.  I have reached out to customer service multiple times and no one has been able to permanently fix this bug. 

 

Adobe, please check your updates for bugs BEFORE making them live. I don't know why I'm paying hundreds of dollars per year for a service that is not only broken, but has been neglecting their own issues for months. PLEASE fix this, I am reaching my maximum level of patience. 

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correct answers 1 Correct answer

Adobe Community Professional , Dec 29, 2021 Dec 29, 2021
This is a user to user to forum - Adobe staff do frequent the forums - so your rant is falling on the ears of users like yourself. Best bet Report bugs or make a feature request https://www.adobe.com/products/wishform.html --- Unfortunately - the bugs are not prevalent on all systems - and there's plenty already going on to rectify this issue, I believe. Try turning off the GPU Performance in the InDesign settings. --Further Actions if still not successful--- Try resetting your preferenc...

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Adobe Community Professional ,
Dec 29, 2021 Dec 29, 2021

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This is a user to user to forum - Adobe staff do frequent the forums - so your rant is falling on the ears of users like yourself.

 

Best bet

Report bugs or make a feature request
https://www.adobe.com/products/wishform.html

 

---

Unfortunately - the bugs are not prevalent on all systems - and there's plenty already going on to rectify this issue, I believe.

Try turning off the GPU Performance in the InDesign settings.

 

--Further Actions if still not successful---

 

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

--

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

--

There is an update to InDesign 17.01

https://community.adobe.com/t5/indesign-discussions/indesign-17-0-1-improved-performance-and-bug-fix...

 

--

Rollback to a previous InDeisgn version

https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Open%20the%20Cr....

 

 

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New Here ,
Dec 30, 2021 Dec 30, 2021

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Hi Eugene, 

 

Thank you so much. I turned off the GPU in the settings and that did the trick. I really appreciate your help! 

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Adobe Community Professional ,
Dec 31, 2021 Dec 31, 2021

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You're welcome. 

Make sure to log your bug reports with the link - it's truly the best way to get your voice heard and bugs looked at.

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Adobe Community Professional ,
Dec 30, 2021 Dec 30, 2021

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Hi Della0D44,

you may find your answer here:

https://community.adobe.com/t5/indesign-discussions/text-disappears-when-typing-in-text-box/m-p/1262...

 

The next update of InDesign should include a bug fix.

And that update will be soon.

 

Regards,
Uwe Laubender

( ACP )

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