Video issues with InDesign v17

[Zaam823]

Since installing InDesign v17 I have been experiencing video artifacts and "tearing" of images on a regular basis. I'm not seeing anything out of the ordinary with CPU usage and the app seems to be running smoothly otherwise; but this is bad enough to make the app almost unusable. Has anyone else experienced similar issues?

I am on a 2019 Macbook Pro 

64GB Ram

Radeon Pro 5500M w/ 8GB VRam

Suggestions or workarounds would be appreciated. 

[BobLevine · Accepted solution]

Turn off GPU Performance in your InDesign preferences.

[Zaam823]

I had tried Display Performance uoptions but not GPU. Seems to be better now.

Thanks, Bob. That's why we pay you the big bucks ; )

Much appreciated.

[BobLevine]

Yup. Can’t wait to retire. 😊

[Zaam823]

Ouch. Well, Bob... I spoke too soon. That did address the issue on the doc I was working on but the problem returned when I switched documents. The second doc is a larger publication, BTW.

I'm attaching some screen grabs of a couple of pages to illustrate. This is what occurs when I scroll the document. Screen grabs are from a preview mode, but the problem happens in all modes.

Tried diabling GPU Performance option, trashing prefs and disabling again; then rebooting and restarting InDesign.

Looking for other solutions now, but may just revert to v16x if nothing else works.

[BobLevine]

That really looks like the GPU Performance issue. Have you checked the video drivers? What MacOS version are you running. I'm seeing lots of complaints with Monterey. 

[Zaam823]

I stuck with Big Sur for that very reason. Currently v11.6.

Might it be worthwhile to actually upgrade to Monterrey and then reinstall InDesign?

[BobLevine]

I have no idea. I'm a Windows guy myself.