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Video will not play automatically in online interactive PDF

New Here ,
Jun 23, 2021 Jun 23, 2021

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Hello. I have imported a video on the cover page of my interactive PDF (published online/epub) that is intended to start playing automatically when opened. When I open up the URL, the video will not start unless I navigate through the document and then go back to the cover page. Only then will start playing. So, I don't think the problem has to do with the video being inserted incorrectly. I'm wondering if this is a known glitch. Has anyone else coming across this issue and found a way to fix it?

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EPUB, Publish online

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Adobe Community Professional ,
Jun 23, 2021 Jun 23, 2021

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This can't reliably be done now, the best way is to have a hyperlink in your PDF to an external video source such as a YouTube or similar video..

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Adobe Community Professional ,
Jun 23, 2021 Jun 23, 2021

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Publish Online is NOT PDF!

This could be a browser issue as some do not allow for autoplay of audio.

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Adobe Community Professional ,
Jun 23, 2021 Jun 23, 2021

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Which are you doing? .pdf, ePub or publish online? These are different export options. 

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Adobe Community Professional ,
Jun 24, 2021 Jun 24, 2021

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"the video will not start unless I navigate through the document and then go back to the cover page."

 

Could you share the URL for the Publish Online document?

 

Thanks,
Uwe Laubender

( ACP )

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