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Web link adress causes my Indesign (v. 19.3) to crash

Community Beginner ,
Mar 29, 2024 Mar 29, 2024

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I'm editing an academic book and everytime I copy/paste this link: < https://medium.com/izabel-santos/no-amazonas-alto-e-m%C3%A9dio-rio-negro-registram-mais-de-20-l%C3%ADnguas-ind%C3%ADgenas-dfa8e8d132d2  > or even when I type the entire adress, my Indesign crashes. I have no idea why this is happening and what I can do to solve it. 
As I was typing the adress I noticed that Indesign crashes when I arrive at the second part with "%C3%AD"

Can someone please give me an insight?

TOPICS
Bug , Performance

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Adobe Employee ,
Mar 29, 2024 Mar 29, 2024

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Hi @bmferreira,

Thank you for reaching out and sorry for the trouble. Would you mind telling us if you're trying to hyperlink this address to the text? Please share the details of your operating system.

 

Did you try copying and pasting the URL in a file and see if that helps?

 

I tried Hyperlinking this URL, and it worked fine for me.

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Mar 29, 2024 Mar 29, 2024

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Hello @HARSHIKA_VERMA , 

Thank you for the fast response. The answer to your first question is no. I was just editing the references of the book and the url adress is inserted within a reference (at photo 1 you can see where this url adress should be inserted, I used a url shortner to avoid the bug). I also tried to copy/paste the url to windows' Notepad, what I usually do when I want to get rid of any original style or event possible bugs, but as I said, even when I try to type the url adress, Indesigh crashes when I get to "%C3%A" ... 

DESKTOP-3E0SCKS
Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz
RAM 8,00 GB 
Type of Operating System 64 bits
Windows 10 Home Single Language
Versão 22H2

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Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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Thanks for sharing the info and sorry for the delay in response. Is it possible for you to share the InDesign file with me so that I can check on my end? If yes, please share the file me with over a private message for investigation.


I will try my best to help you.

 

Thanks,

Harshika

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Community Expert ,
Apr 19, 2024 Apr 19, 2024

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@bmferreira 

 

Trash your preferences:

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...

 

Do IDMLing to fix your file - export as IDML, open, save with a new name - do not overwrite your original file.

 

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