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When InDesign v16.2.1 on macOS Catalina 10.15.7 crashes it closes all network drive connection

New Here ,
Jul 01, 2021 Jul 01, 2021

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Hello everyone,

 

when exporting to pdf file, InDesign crashes and disconnects all network drives. 

This is happening on an iMac Pro, running MacOS 10.15.7 and InDesign 16.2.1.102.

 

Any ideas as to what could cause this behaviour?

 

 

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Adobe Community Professional ,
Jul 02, 2021 Jul 02, 2021

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Adobe Employee ,
Jul 21, 2021 Jul 21, 2021

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Hi there,

 

Sorry about the crashing and delayed response. I hope the issue is resolved by now. If not, please update to InDesign v16.3.2, which contains multiple bug fixes and performance improvements.

 

Also, for more details on closing of network drives when InDesign crashes, please visit this help article (https://helpx.adobe.com/indesign/kb/crash-lost-network-connection.html).

Please feel free to reach out if you run into any other questions or issues in the future; we'd be happy to help.

 

Thanks & Regards,
Anshul Saini

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