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Why are my InDesign files are saving as 'Read-Only'?

Community Beginner ,
Aug 03, 2022 Aug 03, 2022

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When I create a file and save it for the first time, it saves as 'Read-Only'. So, once I save it, that's it! I can't save it again or even make a PDF file. I've checked the permissions of the file, the folder, etc. and they're all 'Read and Write'.  I'm paralyzed because of this, can anyone help?!?!

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Adobe Employee , Aug 03, 2022 Aug 03, 2022

Hi @Colleen Egan ,

 

Sorry to hear about the trouble. Could you please try the steps shared below:

 

  1. First go to System Preferences -> Security & Privacy -> Accessibility -> Unlock in lower left -> Add desired Adobe Softwares -> Make sure they are checked
  2. Next, scroll in the left column to "Full Disk Access" -> Add desired Adobe Software -> Make sure they are checked
  3. Lock in the lower left
  4. If open, software will need to be quit and restarted for changes to take effect.

 

If this doesn't help,

...

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Community Expert ,
Aug 03, 2022 Aug 03, 2022

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macOS or Windows? What if you change the destination of the file? Does that make any difference?

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Community Beginner ,
Aug 03, 2022 Aug 03, 2022

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I'm on a Mac, running OS 12.5. It doesn't seem to make a difference if I change the destination.  Thank you for trying to help me!

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Community Beginner ,
Jan 03, 2023 Jan 03, 2023

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We're also seeing this problem, however our users are running Windows 10 in a Citrix Environment, they have access to edit the file.  It is possible for them to 'File / Open' choose the file and 'Copy' rather than 'Normal' or 'Original', this gives them a new file which they can save as, and then reopen as normal.  They can then save on this file for a while, but if we close Adobe InDesign down and then reopen, the new file opens as Read-only.  

 

We're also seeing lots of files that are being opened [Converted] due to 2023 release being installed.  We understand these need to be opened and saved again so both the original and the converted file exist, but we don't understand why various files are opening as [read-only]

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Adobe Employee ,
Aug 03, 2022 Aug 03, 2022

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Hi @Colleen Egan ,

 

Sorry to hear about the trouble. Could you please try the steps shared below:

 

  1. First go to System Preferences -> Security & Privacy -> Accessibility -> Unlock in lower left -> Add desired Adobe Softwares -> Make sure they are checked
  2. Next, scroll in the left column to "Full Disk Access" -> Add desired Adobe Software -> Make sure they are checked
  3. Lock in the lower left
  4. If open, software will need to be quit and restarted for changes to take effect.

 

If this doesn't help, please share more details like the version of InDesign & the OS. Are you saving the file locally or on any network folder synched locally?

 

Regards

Rishabh 

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Community Beginner ,
Aug 03, 2022 Aug 03, 2022

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When I go to 'Accessibility' and it wasn't clear to me how to add the desired software. There was also no column with 'full disk access'. I'm on a Mac, running OS 12.5. Any other suggestions?  Thank you for trying to help me! 

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Community Beginner ,
Aug 03, 2022 Aug 03, 2022

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Okay....disregard my last response, I was in the wrong window (It's been a long day!). I did everything you advised and it seemed to work so far, fingers crossed! Not sure how this problem started in the first place, any idea?
Thank you for your help!! Much appreciated!

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New Here ,
Oct 31, 2022 Oct 31, 2022

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Thank you so much, Rishabh!!! That did the trick for me, with a few things that were just listed a little differently than on my Mac, but at least you got me where I needed to be to figure it out, and it worked!!!

I greatly appreciate your time to answer with full details so even I could do it and be able to complete my project!

Diana

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