Why do I get SharedContent plugin error?

[Jack]

My indd document was created in iD CS5.5. On opening in iD CS5, there is a popup which says that SharedContent plugin was used in the creation of the file. The popup then provides the option to proceed anyway. Will I be safe doing that, or is there a workflow for installing the plugin in CS5?

[Steve Werner · Accepted solution]

You cannot open an InDesign CS5.5 file directly in InDesign CS5. You need to choose File > Export > IDML and open the IDML file in InDesign CS4 or CS5.

[Jack]

OK thanks.

[Peter Spier]

Steve left out the part where that export must be done from CS5.5.

[Jack]

Thanks, understood.

[theoilman]

Is there another way around this? CS5.5 is on a Mac that I do not currently have access to.

[BobLevine]

Post the file in a dropbox folder and give us a link. Someone will do it for you.

Don't have dropbox? Get a free account here: http://www.dropbox.com/referrals/NTI1NDg3ODU5

Bob

[theoilman]

Bob,

Thanks so much. I have sent a Dropbox link to forums@adobe.com. Please let

me know if it was received.

Tom Counihan

Post the file in a dropbox folder and give us a link. Someone will do it

for you.

 

Don't have dropbox? Get a free account here:

http://www.dropbox.com/referrals/NTI1NDg3ODU5

 

Bob

>

[BobLevine]

That email address doesn't exist.

Send it to me at bob AT theindesignguy DOT com

Bob

[BobLevine]

Got it. Put the IDML file in the same folder.

You should be good to go.

Bob

[theoilman]

Thanks so much. That was very kind of you!

t.

Got it. Put the IDML file in the same folder.

 

You should be good to go.

 

Bob

>

[Guest]

Hi Bob,

I have the exact same problem. Would you be able to help me?

I have uploaded the file to this link. http://cl.ly/0Y0M223u1q3U303w1y1z

I think I saved it in CS5.5 and now I'm trying to open it in CS5.

Thanks a million,

Rory

[BobLevine]

Sorry, still without power since Irene ripped through here due to the utter incompetence of JCP&L. Very limited internet.

If I get to Dunkin Donuts later I'll look at it. In the mean time perhaps someone else will come along and help you out.

Bob

[Guest]

Thanks for the help anyway Bob. Hope you get everything sorted.

[Peter Spier]

Got it. I'll be uploading a link to the OP via PM momentarily.

[Guest]

Thats incredibly nice of you.

Thanks very much

[KSNYDER1987]

Bob,

I am wondering if you can help me convert as well?

I have 5 at work and downloaded 5.5 at home last night not thinking anything about it.

Now I'm at work and do not have access to 5.5.

Thank you very much!

Kara

...Sorry I didn't respond to the correct user previously.

My dropbox link is: http://dl.dropbox.com/u/41055924/Hayes%2BWedding%2BProgram%2BSmall.indd

[BobLevine]

I converted it but have no way of returning it to you.

Please visit my website, www.theindesignguy.com and go to the contact page there. Send me a message with your email address and I'll email it to you.

And for the lurkers out there...Unless you're willing to visit this page first: www.theindesignguy.com/donate.shtml, please stick to messages here in the forum. I'm getting way too many emails asking for help. I'll get to the ones here when I have time or perhaps someone else will be able to assist.

Bob

[SarahBJ]

Hi Bob and Everyone Else,

I saw your really helpful post on the Adobe Forum about an InDesign file that won't open in CS5 due to missing plug ins, or maybe the original was created in InDesign CS5.5, we don't know.

I am trying to help a journalism student with his project (exam is Monday) and when I try to open his InDesign file I get the following messages:

This document users one or more plug-ins which are not currently available on your system: SharedContent.InDesignPlugin

and when I continue, a second alert lists the following missing plug-ins:

FormField.InDesignPlugin

XML.InDesignPlugin

Generic Page Item.InDesignPlugin

Text.InDesignPlugin

Dynamic Documents.InDesignPlugin

Hyperlinks.InDesignPlugin

Document Framework.InDesignPlugin

Graphics.InDesignPlugin

and it says: Please upgrade your plug-ins to their latest versions, or upgrade to the latest version of Adobe InDesign.

I cannot see anywhere to upgrade my plug-ins, and cannot afford to upgrade from CS5.

So does this mean the original document was created in INDD CS5.5?

Or can I download the relevant plug-ins from somewhere?

Or can you someone very kindly convert it to CS5 for me please? I do have a dropbox.

Many thanks

Sarah

[Peter Spier]

It's CS5.5.

You can dowmload the trial if you like, or send me a Private Message (clcik my name to go to my profile) withthe link and I'll convert it for you.

[SarahBJ]

Thank you so much Peter, but Bob has very kindly helped us already. What a brilliant guy!

I would have removed my post, but I cannot see how to do that here.

Best wishes, and thanks again. Lovely people.

Sarah

x

[BruinSID]

I am also experiencing this same plugin error problem. However, I was told the document was created in CS4 and I have CS5. So I don't understand what the problem could be. Can anyone help me with this issue. I do have a dropbox account. Thanks

[BruinSID]

Here is a link to my document. Can someone please, please help me open this file in CS5 Mac. Thanks

https://www.dropbox.com/s/opbr8de6mjqkgcd/3454.indd

[Peter Spier]

It is a CS5.5 document. I'll convert to .idml for you. but you should ask for a PDF so you know what it is supposed to look like.

[partha98851312]

Hello,

I was getting this same problem so i used trial version of InDesign cc 2017 and now it has expired. Now i can not access that file. Would any of you have the time to help me out? Please it's urgent.

Thanks in advance.