• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

16.0.1 Can't export to PDF (Print)

New Here ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

Hi people, 

 

'About InDesign' attached.

 

Simply trying to save out a file as a PDF - smallest file size. Get the same error every time (see attached), I've tried saving the file as a package (IDML) to desktop and saving out as all different PDF kinds. No luck.

 

I really don't want to have to rebuild this file as it won't be very enjoyable.

 

Somebody please help, thanks!

TOPICS
Bug , Import and export , Performance , Print

Views

262

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Dec 14, 2020 Dec 14, 2020

Hi George,

because the error message is a bit generic and will not tell much, I'd try the following:

Make sure to export without a background process.

 

You'll need admin rights to do the following:

 

Quit InDesign.

Perhaps even restart your machine.

Enable the option that you can see file suffixes on all files in your Finder ( Mac ) or File Explorer ( Windows ) .

 

[1.] Create a blank text file named exactly:

DisableAsyncExports.txt

 

[2.1.]

When on MAC OS X, open your InDesign app in the appli

...

Votes

Translate

Translate
Advisor ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

Hello,

 

Check the flie for complex vectors....could be in a linked file that needs to be rasterized.

 

Regards,

Mike

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

Hi there,

 

There are no vectors in the linked files.

 

Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 11, 2020 Dec 11, 2020

Copy link to clipboard

Copied

Please tell us what operating system (exactly) you're running.

Can you post the file for others to test?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 12, 2020 Dec 12, 2020

Copy link to clipboard

Copied

Try exporting half the page range - like if it's a 20 page book then try page 1-10 and then try 11-20.

See if it crashes.

Where it crashes - you will see that page range. 

Half the page range again, if it crashes on 1-10 then try 1-5 etc.

 

Once you've "divided and conquered" you can find the troublesome page and figure out what on that page(s) are causing it to crash.

 

Let me know if you need more help with this.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 14, 2020 Dec 14, 2020

Copy link to clipboard

Copied

Hi George,

because the error message is a bit generic and will not tell much, I'd try the following:

Make sure to export without a background process.

 

You'll need admin rights to do the following:

 

Quit InDesign.

Perhaps even restart your machine.

Enable the option that you can see file suffixes on all files in your Finder ( Mac ) or File Explorer ( Windows ) .

 

[1.] Create a blank text file named exactly:

DisableAsyncExports.txt

 

[2.1.]

When on MAC OS X, open your InDesign app in the applications folder with a right click with "Show Package" and go to: Contents/MacOS/

 

Copy DisableAsyncExports.txt to that folder.

 

2.2

When on Windows copy DisableAsyncExports.txt to the folder where your InDesign.exe file resides.
E.g: C:\Program Files\Adobe\Adobe InDesign 2021\

 

If you want to revert to background processing simply remove the text file.

 

Example PDF export progress bar with my InDesign CC 2018.1 on Windows 10:

 

Laubender_0-1607972089988.png

 

The progress bar will show some more what the export process is doing.

And also where it stops if it stops, e.g. the page name or a specific placed image file name.

 

Regards,
Uwe Laubender

( ACP )

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 14, 2020 Dec 14, 2020

Copy link to clipboard

Copied

LATEST

Wow - that's amazing! Thanks for sharing that!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines