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2001 PDF Exporting Blank

New Here ,
Sep 23, 2020

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I'm having a strange issue with exporting print-ready PDFs in InDesign. My software is completely updated and I am getting the same issue across all my documents. When I export it, the first page, along with other random pages, show up blank for no reason. All of the pages appearing blank have content on them. Does anyone know why this might be happening and what the solution would be? Thanks!

Adobe Community Professional
Correct answer by Luke Jennings3 | Adobe Community Professional

You may have an overprinting white box on the blank PDF pages. If the Acrobat preference to Use Overprint Preview is set to Never, the PDF page would appear blank in Acrobat, even though it might look ok in InDesign. The white box may be on a layer that is turned off, but you are exporting all layers. It's also possible your operating system is not compatible with your Acrobat version. Are you saving the PDF to your desktop or to a network? If network, try saving to your desktop. If you are still having problems, you can try resetting your Acrobat preferences and if that doesn't help, reinstalling Acrobat. Can you upload a sample PDF, so we can have a look?

Here's a related discussion from the Acrobat forum:

https://community.adobe.com/t5/acrobat/pdf-pages-appear-blank/m-p/10344648?page=1#M133401

 

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2001 PDF Exporting Blank

New Here ,
Sep 23, 2020

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I'm having a strange issue with exporting print-ready PDFs in InDesign. My software is completely updated and I am getting the same issue across all my documents. When I export it, the first page, along with other random pages, show up blank for no reason. All of the pages appearing blank have content on them. Does anyone know why this might be happening and what the solution would be? Thanks!

Adobe Community Professional
Correct answer by Luke Jennings3 | Adobe Community Professional

You may have an overprinting white box on the blank PDF pages. If the Acrobat preference to Use Overprint Preview is set to Never, the PDF page would appear blank in Acrobat, even though it might look ok in InDesign. The white box may be on a layer that is turned off, but you are exporting all layers. It's also possible your operating system is not compatible with your Acrobat version. Are you saving the PDF to your desktop or to a network? If network, try saving to your desktop. If you are still having problems, you can try resetting your Acrobat preferences and if that doesn't help, reinstalling Acrobat. Can you upload a sample PDF, so we can have a look?

Here's a related discussion from the Acrobat forum:

https://community.adobe.com/t5/acrobat/pdf-pages-appear-blank/m-p/10344648?page=1#M133401

 

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Sep 23, 2020 0
Adobe Community Professional ,
Sep 23, 2020

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Which type of PDF?

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Sep 23, 2020 0
New Here ,
Sep 24, 2020

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Mainly 2001. Although, I have tried exporting it as different types and have still been having the same issue.

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Sep 24, 2020 0
Adobe Community Professional ,
Sep 24, 2020

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Hi Tasha:

 

Are you using Layers in the InDesign file? Is Print Layer deselected for any of them?
layers.png

~Barb

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Sep 24, 2020 0
New Here ,
Sep 24, 2020

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Hi Barb,

The file I am currently trying to export only has one layer, but print layer is selected on everything.

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Sep 24, 2020 0
Most Valuable Participant ,
Sep 24, 2020

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2001 isn't a type of PDF. What is the full name you choose?

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Sep 24, 2020 0
New Here ,
Sep 24, 2020

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PDF/X-1a:2001. However, I have tried several different types of PDFs and keep getting the same result.

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Sep 24, 2020 0
Adobe Community Professional ,
Sep 24, 2020

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Are you using Acrobat or Reader to view the PDF?

Is the Page Display preference Use Overprint Preview set to Always?

Is the Page Display preference Show large images set to (on).

Does the PDF display correctly with Acrobat on a different computer? If so, you might need to reset your Acrobat preferences.

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Sep 24, 2020 0
New Here ,
Sep 24, 2020

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I mainly use Acrobat, but I also tried opening it in other applications, such as Preview. The pages were blank in all applications. 

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Sep 24, 2020 0
Adobe Community Professional ,
Sep 26, 2020

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You may have an overprinting white box on the blank PDF pages. If the Acrobat preference to Use Overprint Preview is set to Never, the PDF page would appear blank in Acrobat, even though it might look ok in InDesign. The white box may be on a layer that is turned off, but you are exporting all layers. It's also possible your operating system is not compatible with your Acrobat version. Are you saving the PDF to your desktop or to a network? If network, try saving to your desktop. If you are still having problems, you can try resetting your Acrobat preferences and if that doesn't help, reinstalling Acrobat. Can you upload a sample PDF, so we can have a look?

Here's a related discussion from the Acrobat forum:

https://community.adobe.com/t5/acrobat/pdf-pages-appear-blank/m-p/10344648?page=1#M133401

 

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Sep 26, 2020 0
Adobe Employee ,
Sep 24, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of the OS & InDesign? Does it happen with specific files or all? Would you mind sharing some sample documents with us?

This will help us understand the issue and assist you accordingly. Looking forward to your response.

 

Regards,

Ashutosh

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Sep 24, 2020 1