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A4 size in InDesign showing 210.787 mm x 298.114 mm

Explorer ,
May 13, 2021 May 13, 2021

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Hi 

I’ve resently updated to InDesign 16.2.1 and the size for an A4 document is showing as 210.787 mm x 298.114 mm which I find very odd and frastrating. We all know it should be 210x297mm

See attached screengrab

 

Just wonderingif there is a fix to it.

thanks

Angelos

 

Moved from Using the Community (which is about the forums) to the correct forum... Mod
To ask in the forum for your program please start at https://community.adobe.com/

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Community Expert ,
May 13, 2021 May 13, 2021

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Reset your InDesign preferences.

 

Launch InDesign  and quickly do the following

Restore all preferences and default settings
  1. (Windows) Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
  2. (Mac OS) While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.

 

 

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Explorer ,
May 16, 2021 May 16, 2021

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Deleting the preference files and restore all preference worked realy well!

thank you very much for your tip Eugene!

 

best regards

Angelos.😊

 

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Community Expert ,
May 14, 2021 May 14, 2021

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Hi angelos1974,

what does the "legacy" New Document dialog show?

You can enable that in the InDesign Preferences.

 

You are on Mac OS.

I cannot see the issue with my German InDesign 2021 version 16.2.1.102 on Windows 10 Pro.

Not in the legacy New Document dialog or in the "regular" New Document dilaog.

 

Regards,
Uwe Laubender

( ACP )

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Explorer ,
May 16, 2021 May 16, 2021

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Thanks for your sugestion Uwe,

unfortunatly that didn’t work but Eugene’s recomendation above worked well.

thanks!😊

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