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Accepting comments are deleted instead of changed

New Here ,
Apr 22, 2020

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Hi everyone.  I'm editing an ID document using imported comments from Acrobat.  When I accpt a change, it deletes it instead of inserting the new word or sentence.  Can anyone help me resolve this?

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Bug, How to, Import and export, Type

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Accepting comments are deleted instead of changed

New Here ,
Apr 22, 2020

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Hi everyone.  I'm editing an ID document using imported comments from Acrobat.  When I accpt a change, it deletes it instead of inserting the new word or sentence.  Can anyone help me resolve this?

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Bug, How to, Import and export, Type

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383

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Apr 22, 2020 0
Adobe Community Professional ,
Apr 22, 2020

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Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using.

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Apr 22, 2020 1
New Here ,
Apr 22, 2020

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Everything is up to date.  I even reinstalled InDesign.

 

I'm using InDesign 2020 version 15.02  

macOS Catalina version 10.15.3

Macbook Pro 16" 2019 purchased in February

 

 

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Apr 22, 2020 0
New Here ,
Apr 22, 2020

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Oh, where are my manners... Thank you for responding.

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Apr 22, 2020 0
Adobe Community Professional ,
Apr 23, 2020

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Apr 23, 2020 0
New Here ,
Apr 24, 2020

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I'll try it and you know...

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Apr 24, 2020 0
New Here ,
Apr 27, 2020

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I think that helped.  The next set of edits I received inserted as desired.  Not all had the "accept" option.  Is that due to the way the editors enter their comments in Acrobat?  Also, if there is another round of edits, do i have to send a new file/link each time?

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Apr 27, 2020 0
Most Valuable Participant ,
Apr 23, 2020

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Did you make edits to the INDD after exporting the PDF, rather than freezing it?

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Apr 23, 2020 0
New Here ,
Apr 24, 2020

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I'm not familiar with freezing.  Would you mind elaborating?

 

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Apr 24, 2020 0
Most Valuable Participant ,
Apr 24, 2020

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"Freezing" just means you MUST stop editing the file completely. The comments will not import correctly if you keep changing the file. To avoid accidents close the INDD and do not open it until the review is completely finished.

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Apr 24, 2020 0
New Here ,
Apr 27, 2020

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Hi! Got it.  I create the layout for a magazine and it goes through multiple rounds of edits.  Any suggestions for making my process as efficient as possible using the PDF comments function in InDesign?

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Apr 27, 2020 0
Most Valuable Participant ,
Apr 28, 2020

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Well, that's it really. It's just like a paper-based review process. You prepare the publication, stop editing, send for review; when the review is finished you can start editing again. I am guessing that you kept editing - if so, it would be interesting to know why you kept editing while the publication was being reviewed, perhaps someone will have insight into your specific issues.

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Apr 28, 2020 0