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Account not mine?

New Here ,
Jan 26, 2021 Jan 26, 2021

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I keep receiving emails to update payment method... but it's under my Ex girlfriends name and her bank card. I cant change the email or delete the account but this has nothing to do with myself help 

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Activation billing and install, Bug, Feature request, Performance, Server developers, Sync and storage

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correct answers 1 Correct Answer

Adobe Community Professional , Jan 26, 2021 Jan 26, 2021
You need to contact Adobe, we are volunteers and can't deal with payment issues.

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Adobe Community Professional ,
Jan 26, 2021 Jan 26, 2021

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You need to contact Adobe, we are volunteers and can't deal with payment issues.

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Adobe Community Professional ,
Jan 26, 2021 Jan 26, 2021

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I agree with Derek; only Adobe support can help:

 

https://helpx.adobe.com/contact.html

 

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