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Activated fonts not showing in InDesign

Explorer ,
Dec 01, 2020 Dec 01, 2020

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I have seen other posts on this topic showing a solution, but the proposed solution does not work for me. 

 

I am working on a document that requires an Adobe font that I did not have activated. I went through the procedure to activate it. Creative Cloud desktop app shows it installed. 

Screen Shot 2020-12-01 at 4.15.11 PM.jpg

but when I open the documen in InDesign, the font does no appear to be activated:

 

Screen Shot 2020-12-01 at 4.14.44 PM.jpg

... and of course the font is not present in the document. 

 

I went through the suggested procedure: made sure that "Always keep creative cloud up to date" was turned on:

Screen Shot 2020-12-01 at 4.20.19 PM.jpg

Then I closed InDesign, signed out of the Creative Cloud desktop app, signed back in again, restarted InDesign--and the problem still exists: 

Screen Shot 2020-12-01 at 4.22.33 PM.jpg

 

advice appreciated. 

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LEGEND ,
Jan 03, 2021 Jan 03, 2021

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Hi there,

 

Sorry to hear about this. Please try following troubleshooting steps given on this help article(https://helpx.adobe.com/no/fonts/user-guide.html/no/fonts/kb/troubleshoot-font-activation.ug.html#:~....) to solve font issues.

Let us know how it goes.

 

Regards,

Ashutosh

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