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Activity Feed Spam?

Community Beginner ,
Dec 22, 2017 Dec 22, 2017

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Lately the activity feed on Creative Cloud puts a notification up when Adobe has new content like the "Live now: Watch, Learn and Chat with Indesign Professionals..." notification today.

There is no reason this should be alerting me to this content. AND if Adobe is going to do this, there should be the ability for me to unsubscribe.

Now I can't tell if I need to update my application or if Adobe is just trying to be noisy.

Terrible experience.

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correct answers 1 Correct answer

Community Expert , May 02, 2018 May 02, 2018

To speed the Creative Cloud engineers, post your feature request on this UserVoice website. It's more likely to be seen by the product managers and engineers there:

Feature Request: Hot (61 ideas) – Welcome to CC Assets Website & Libraries Feature and Bug Reporting Page

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Community Expert ,
Jan 16, 2018 Jan 16, 2018

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I haven't heard of this before. You can turn off Notifications in the CC desktop app.

In the Creative Cloud desktop app from the menu top right, choose Preferences. Uncheck Show Notifications.

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Community Beginner ,
Jan 16, 2018 Jan 16, 2018

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Yes, however I believe that that turns off all notifications - not allowing me to be alerted to new versions.

I'd like to be able to turn off the content notifications only.

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Community Expert ,
Jan 16, 2018 Jan 16, 2018

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I've never heard of those kinds of notifications. The marketing people may be testing something new. I know no way of distinguishing notifications at this time, sorry.

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Community Expert ,
Jan 16, 2018 Jan 16, 2018

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I've seen them. I believe that is the app "talking" with the OS and the OS settings can be changed.

Windows: Settings>System>Notifications & Actions

Macintosh: System Preferences>Notifications

David Creamer: Community Expert (ACI and ACE 1995-2023)

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Community Expert ,
Jan 16, 2018 Jan 16, 2018

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That could be. If I possibly can, I always opt out of any efforts to gather my email address, or whatever, but often it's hidden in tiny type at the bottom of the interface and its checked on by default.

The original poster might have encountered something like this and notifications might have been turned on at the OS level. Always worth checking.

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Community Expert ,
Jan 16, 2018 Jan 16, 2018

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Creative Cloud does add itself by default to macOS notifications, and everything is turned on:

System Preferences001.png

But there's not granular controls about which notifications Creative Cloud sends if you have it turned on.

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Community Expert ,
Jan 16, 2018 Jan 16, 2018

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I believe the app if in the notification area (lower-right on Windows and upper-right on Mac) will still have a red symbol on it if there are updates.

David Creamer: Community Expert (ACI and ACE 1995-2023)

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Explorer ,
Jun 24, 2019 Jun 24, 2019

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Thank you for this post! I turned off notifications in the CC preferences months ago, and still get that annoying red badge constantly—the reason for my visit to the forums today. Hoping that turning these off in my system preferences will work!!

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Community Beginner ,
Jan 16, 2018 Jan 16, 2018

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Here are the notifications I'm trying to not be notified for:

Adobe_Alerts.jpg

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Community Beginner ,
Feb 15, 2018 Feb 15, 2018

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Completely agree, these are obnoxious.  It's nothing but unsolicited spam, and at a quick glance, are literally 50% of my notifications.  Let me decide if I want to "subscribe" like every other live streaming platform there has ever been.

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Community Expert ,
Feb 15, 2018 Feb 15, 2018

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Here's the official documentation on CC notifications. Unfortunately, it's all of nothing. Either you turn off all Notifications in Preferences, or not. There's no way to turn off those you don't want to see.

Creative Cloud notifications

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Feb 15, 2018 Feb 15, 2018

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Hi Crizomaticus,

You can turn off the notifications from the preferences of Creative Cloud app. Below is a sample screenshot:

Regards,

Om

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Community Beginner ,
Feb 15, 2018 Feb 15, 2018

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Original post notes this. You can turn off all notifications.

This post is about wanting to be able to get notifications about application updates only.

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Community Expert ,
Feb 15, 2018 Feb 15, 2018

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In other words, people want more granular control over which notifications they receive. They want to know when apps are available. They don't want advertising.

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Community Beginner ,
Feb 27, 2018 Feb 27, 2018

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Got another one of these today.

Each time, I think "what a complete waste of my time and attention"

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Feb 28, 2018 Feb 28, 2018

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Hi mattberan2,

You can customize the notification settings within each tab in the Creative Cloud app Preferences to have more control over which type of notifications you do not need. See sample screenshots:

1.PNG

Regards,

Om

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Community Beginner ,
Feb 28, 2018 Feb 28, 2018

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And which one disables the notifications that everyone is talking about?

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Community Expert ,
Feb 28, 2018 Feb 28, 2018

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Om,

NONE of the settings you have shown concerns the notifications under the new "bell" icon at the top. They are the ones providing advertising that many people don't want to see.

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Mar 01, 2018 Mar 01, 2018

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Thanks for the clarification Steve. Let me flag it to the concerned team. I'll update the thread once I get any information from them.

Regards,

Om

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Community Expert ,
Mar 01, 2018 Mar 01, 2018

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Thanks, Om, that would be helpful!

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Community Beginner ,
Mar 13, 2018 Mar 13, 2018

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Weeeeee

Screen Shot 2018-03-13 at 11.59.36 AM.png

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Adobe Employee ,
Mar 16, 2018 Mar 16, 2018

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I previously passed on feedback to the related engineering team about having options to disable certain types of notifications (training or marketing type notifications) while still receiving others like product updates. They said this is something they plan to add in the future.

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Community Expert ,
Mar 16, 2018 Mar 16, 2018

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Thanks for the update, David. Let us know if you find out any more about their plans.

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New Here ,
Aug 12, 2019 Aug 12, 2019

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They'll be "adding" the removal of an advertising feature they added? This is terrible when one has already paid for their service to be spammed constantly in exchange for getting notified about legitimate software updates.

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