Adobe and Apple Big Sur update

New Here ,
Dec 15, 2020 Dec 15, 2020

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I am not sure if anyone else is having this issue, but I am unable to open or run any of my adobe applications. Currently I'm operating on a MacBook Pro that went under an automatic update to macOS Big Sur. Most of my applications open up with a blank gray screen and will not allow me to start a new project of any kind. This issue is across multiple apps- InDesign, Illustrator, Premier Pro, After Effects, Photoshop, etc. and its becoming incredibly difficult to get anything accomplished. If anyone has any insight on how to fix this it would be greatly appreciated. It is very alarming to have such an expensive suite not work when I have class work

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Bug, Import and export, Performance, Server developers, Sync and storage

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Adobe Community Professional ,
Dec 16, 2020 Dec 16, 2020

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Which version of InDesign?

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New Here ,
Dec 16, 2020 Dec 16, 2020

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I have the most updated version of InDesign 2021.

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Adobe Community Professional ,
Dec 16, 2020 Dec 16, 2020

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Hi Christina,

I'm not on Mac OS, but I heard that there were massive issues with older Mac Book Pros that were updated to Big Sur. Up to the point that the machine was ruined and had to be repaired. Cannot tell if there are also issues with newer machines. Just read through this:

https://www.macrumors.com/2020/11/15/macos-big-sur-update-bricking-some-macbook-pros/

 

Could you revert to your previous version of the operating system?

 

Regards,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Dec 16, 2020 Dec 16, 2020

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