adobe cc - Indesign package links (images) missing

New Here ,
May 14, 2020

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We moved all of our files onto adobe cc and some of my Indesign links are missing after originally being there. Can you access old files like you can in dropbox?

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Cloud storage web assets, Collaboration, Creative Cloud, File sync

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1 Correct Answer

Adobe Community Professional , May 14, 2020
Laubender Adobe Community Professional , May 14, 2020
There is one pitfall with that: Images from Adobe Stock that were directly imported through Creative Cloud Libraries. See the thread below ( partly in German ) :   Fehlermeldung beim verpackengerds12978039, Dec 05, 2019 https://community.adobe.com/t5/indesign/fehlermeldung-beim-verpacken/td-p/10782830?page=1   Regards,Uwe Laubender ( ACP )

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Adobe Community Professional ,
May 14, 2020

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Hi,

you could select a link and show the path of the linked item. Or select all the linked items and create a report.

Then you could check if the linked item is on a disk or network volume that is perhaps not available anymore.

( Or perhaps you moved or renamed the linked item?! )

 

One could avoid all this by packaging a document.

Note: If placed graphics are on the pasteboard you could load the document to an InDesign book file and do the packaging process from there. Then also graphics on the pastenboard will be packaged.

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
May 14, 2020

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Thanks for your reply. I did package the file. All the links were there for about a month. All was working fine. 

Now two links are gone.

The path indicates they are where I thought they were: in the links folder within the package document in cc.

I did not remove them or change them. Just gone.

They were big files so maybe they didn't sync? But at one point they were there and working.

 

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Adobe Community Professional ,
May 14, 2020

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There is one pitfall with that: Images from Adobe Stock that were directly imported through Creative Cloud Libraries.

See the thread below ( partly in German ) :

 

Fehlermeldung beim verpacken
gerds12978039, Dec 05, 2019

https://community.adobe.com/t5/indesign/fehlermeldung-beim-verpacken/td-p/10782830?page=1

 

Regards,
Uwe Laubender

( ACP )

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Adobe Employee ,
May 15, 2020

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Hi there,

 

Thanks for reaching out. In addition to the responses given earlier, I'd recommend checking out help article https://helpx.adobe.com/in/indesign/using/graphics-links.html#update_restore_and_replace_links for more information on managing links. Hope it helps.

 

Regards,

Ashutosh

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