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Adobe InDesign Media panel is not working on Windows

New Here ,
Jun 08, 2020

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{Renamed by MOD}

Hi Junayed,

 

Sorry to hear about your experience. Please update InDesign to the latest version and let us know if it helps with your concern.

Please click on this help article to know how to update your Adobe apps. Hope it helps.

 

Regards,

Ashutosh

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Adobe InDesign Media panel is not working on Windows

New Here ,
Jun 08, 2020

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Screenshot_1.png

 

 

{Renamed by MOD}

Hi Junayed,

 

Sorry to hear about your experience. Please update InDesign to the latest version and let us know if it helps with your concern.

Please click on this help article to know how to update your Adobe apps. Hope it helps.

 

Regards,

Ashutosh

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357

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Jun 08, 2020 0
Adobe Community Professional ,
Jun 08, 2020

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Reset your InDesign preferences to see if that helps.

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Jun 08, 2020 1
New Here ,
Jun 18, 2020

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did but didn't work

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Jun 18, 2020 0
Adobe Community Professional ,
Jun 08, 2020

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Try double clicking on the word Media. That should expand the Panel and then you can fix the width by dragging on the lower right corner of the Panel.

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Jun 08, 2020 1
New Here ,
Jun 18, 2020

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did but didn't work 

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Jun 18, 2020 0
Adobe Employee ,
Jun 23, 2020

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Hi Junayed,

 

Sorry to hear about your experience. Please update InDesign to the latest version and let us know if it helps with your concern.

Please click on this help article to know how to update your Adobe apps. Hope it helps.

 

Regards,

Ashutosh

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Jun 23, 2020 0
New Here ,
Jul 07, 2020

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Hi there, I'm having the same issue. Media panel hardly ever works. My InDesign is up to date with the latest version so this has not worked.

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Jul 07, 2020 1
New Here ,
Jul 20, 2020

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I am having the same issue. InDesign is up to date (v 15.1.1). I'm running Windows 10 Pro. I've tried resetting workspace. My screen looks exactly like Junayed's.

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Jul 20, 2020 0
New Here ,
Jul 20, 2020

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I'm using the updated version. but no luck...

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Jul 20, 2020 0
Adobe Employee ,
Jul 20, 2020

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Hi All,

 

Please try resetting your preferences manually. Let us know if it helps. Please follow the instructions below:

For Windows 

  • Close all Adobe applications. 
  • Go to Locations : 
  • C:\Users\user\AppData\Roaming\Adobe  
  • C:\Users\user\AppData\Local\Adobe. 
  •  Rename InDesign folders to InDesign.old 
  • Launch InDesign from CC. 

  

For MAC  

  • Close all adobe applications 
  • Go to Locations:  
  • ~/Library/Caches 
  • ~/Library/Preferences 
  • Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old 
  • Launch InDesign from the CC 

 

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.

 

Hope it helps.

 

Regards.

Ashutosh 

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Jul 20, 2020 0