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Adobe Indesign on OneDrive - problem with missing fonts

New Here ,
Nov 10, 2020

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Hello,

 

Maybe someone had similar problem and will be able to help me, but first, let me describe whole situation and the problem itself.

 

I create a .indd file on OneDrive and every time I reopen this file (to simply change something, or add etc.), I loose connection with the fonts. They are in specific folder that is linked to InDesign and if this doesn't work, I install them on the computer, so maybe it could solve the problem, but no... So finally, I create the whole package (with "create package" option in Indd), while working on OneDrive and saving this package on OneDrive and after, when I try to reopen the file, I receive information that some fonts are missing - so none of those options seems to work. What also is weird, that very often happens, that with one opening, I loose for example, futura and calibri font, and with second reopening (without doing any changes, just simple close the program and reopen) I loose different font (while futura and calibri are linked properly). This is very weird... Have somebody met with such problem?

 

What is more interesting, that I don't have such problem with links to images - once added, they are always linked.

 

If someone could help me with that, I would be very very thankful!

 

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Bug, Import and export, Print, Sync and storage, Type

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Adobe Indesign on OneDrive - problem with missing fonts

New Here ,
Nov 10, 2020

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Hello,

 

Maybe someone had similar problem and will be able to help me, but first, let me describe whole situation and the problem itself.

 

I create a .indd file on OneDrive and every time I reopen this file (to simply change something, or add etc.), I loose connection with the fonts. They are in specific folder that is linked to InDesign and if this doesn't work, I install them on the computer, so maybe it could solve the problem, but no... So finally, I create the whole package (with "create package" option in Indd), while working on OneDrive and saving this package on OneDrive and after, when I try to reopen the file, I receive information that some fonts are missing - so none of those options seems to work. What also is weird, that very often happens, that with one opening, I loose for example, futura and calibri font, and with second reopening (without doing any changes, just simple close the program and reopen) I loose different font (while futura and calibri are linked properly). This is very weird... Have somebody met with such problem?

 

What is more interesting, that I don't have such problem with links to images - once added, they are always linked.

 

If someone could help me with that, I would be very very thankful!

 

TOPICS
Bug, Import and export, Print, Sync and storage, Type

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23

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Nov 10, 2020 0
Adobe Community Professional ,
Nov 18, 2020

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Hi,

what's your version of InDesign and operating system?

 

How is OneDrive configured? Is option "Files On-Demand" turned on?

Turn it off and try again. I suspect a synching issue with OneDrive.

 

Also see:

https://support.microsoft.com/en-us/office/save-disk-space-with-onedrive-files-on-demand-for-mac-529...

 

FWIW: With Dropbox a similar feature, SmartSynch, can also give you trouble when working directly with InDesign documents in a Dropbox folder.

 

Regards,
Uwe Laubender

( ACP )

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Nov 18, 2020 0
Adobe Community Professional ,
Nov 18, 2020

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Here the link for Windows users with OneDrive:
https://support.microsoft.com/en-us/office/save-disk-space-with-onedrive-files-on-demand-for-windows...

 

My suggestion: Turn off Files On-Demand when working with InDesign on a OneDrive folder or volume.

 

Regards,
Uwe Laubender

( ACP )

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Nov 18, 2020 0
Most Valuable Participant ,
Nov 18, 2020

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Absolutely turn that off!

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Nov 18, 2020 0