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Assistance With inDesign

New Here ,
May 26, 2020 May 26, 2020

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I am receiving this message - Cannot handle the request because a modal dialog or alert is active

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correct answers 1 Correct answer

Community Expert , May 26, 2020 May 26, 2020

You didn't tell what operating system you're running. If you're on a Mac, this should provide an answer:

 

https://community.adobe.com/t5/indesign/cannot-handle-the-request-because-a-modal-dialog-or-alert-is-active/td-p/10423128?page=1

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Community Expert ,
May 26, 2020 May 26, 2020

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You didn't tell what operating system you're running. If you're on a Mac, this should provide an answer:

 

https://community.adobe.com/t5/indesign/cannot-handle-the-request-because-a-modal-dialog-or-alert-is...

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Community Expert ,
May 26, 2020 May 26, 2020

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One place I see this message on a regular basis is when I try to open a file by double clicking it in an OS folder, but I left a dialog box open in InDesign. When get back to InDesign and close the dialog box, this resolves itself.

 

If you are unsure if that is your situation, try shutting down InDesign and reopening it and then try reopening the file.

 

~Barb

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Community Expert ,
May 27, 2020 May 27, 2020

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Hi dhudson2,

what exactly is this "request" InDesign cannot handle?

What are you trying to do when this message comes up?

 

Thanks,
Uwe Laubender

( ACP )

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