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Attempt to save over old indesign file using same name destroys the file

New Here ,
Nov 20, 2020

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Running InDesign 16.0

I have opened a few InDesign files that were created in older versions to modify/make changes. Once changes are made I save the file (CMD+S) and Indesign opens the save as dialog box instead of saving.

I navigate to the proper folder where I opend the file from and click save. I get the message the filename exists and choose to overwrite. Then I get an error message that the file is damaged and cannot be saved.

Checking the Indesign file in finder shows the filesize as zero bytes and is now destroyed/cannot be opened. If you close the file at this point without saving, the file is lost/cannot be opened. If you save as a new filename everything is fine and attempting to replicate the issue with this new file, everything works as normal.

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Attempt to save over old indesign file using same name destroys the file

New Here ,
Nov 20, 2020

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Running InDesign 16.0

I have opened a few InDesign files that were created in older versions to modify/make changes. Once changes are made I save the file (CMD+S) and Indesign opens the save as dialog box instead of saving.

I navigate to the proper folder where I opend the file from and click save. I get the message the filename exists and choose to overwrite. Then I get an error message that the file is damaged and cannot be saved.

Checking the Indesign file in finder shows the filesize as zero bytes and is now destroyed/cannot be opened. If you close the file at this point without saving, the file is lost/cannot be opened. If you save as a new filename everything is fine and attempting to replicate the issue with this new file, everything works as normal.

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Nov 20, 2020 0
Adobe Community Professional ,
Nov 20, 2020

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Does this happen if you don't overwrite the original file? Try saving with a different name or in a different folder.

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Nov 20, 2020 0
New Here ,
Nov 20, 2020

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Bonjour, désolée de vous déranger, j'ai un gros problème je n'arrive plus à me connecter à mon Indésign ID et j'ai un journal à faire - merci pour votre réponse  

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Nov 20, 2020 0
Adobe Community Professional ,
Nov 20, 2020

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Hi Larlesienne,

I think this is a different issue. So please open a new thread for this problem.

Also state your exact version of InDesign and your operating system.

 

Thanks,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Nov 20, 2020

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Hi defaultqfxq7dll8nro,

do you see this issue with every document from a previous version of InDesign?

Test it with files only, that you duplicated in your file system or you are very sure that a backup exists.


Or is it important what version of InDesign saved the document the last time?

Or perhaps the position in your file system; a server volume or something in this direction?

 

What's your exact operating system version?

 

Thanks,
Uwe Laubender

( ACP )

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New Here ,
Nov 20, 2020

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OS Catalina 10.15.3

I tested with older InDesign files in a different locations and could not replicate the issue.

It seems to be contained to Indesign files in a certain folder. Could it be a file permissions issue?

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New Here ,
Nov 20, 2020

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Duplicating the files inside this folder creates an interesting issue. The original file will be damaged when I try to save it, however the duplicated file is able to be saved.

 

I will just duplicate the parent folder and it seems this will fix my issue.

 

Thanks for your help.

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Nov 20, 2020 0
Adobe Community Professional ,
Nov 20, 2020

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defaultqfxq7dll8nro said:
"It seems to be contained to Indesign files in a certain folder. Could it be a file permissions issue?"

 

What was that "certain folder"?

Did you check folder properties like permission etc.pp.?

 

Regards,
Uwe Laubender

( ACP )

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