Audio issues with InDesign document

Community Beginner ,
Apr 13, 2021 Apr 13, 2021

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I am creating an InDesign presentation. On each page there are animations and accompanying audio. I have two problems and cannot figure out how to correct them.

1 – Audio will play in the 'Media' box but does not play/preview in 'EPUB/Interactivity Preview'.

2 – When the document is 'Published Online' audio will play but ONLY if you click the 'Play' icon.

 

The audio clip has been uploaded as an MP3 file.
In the 'Media' window I have selected it to 'Play On Page Load' (I can hear audio from this window).

Under 'Timing' I have set it to 'On Page Load' with '0 sec delay'

Screenshot 2021-04-13 at 11.38.52.png

 

When I want to preview my animation and audio I click on the little screen icon (bottom left). My animations load correctly but there is no sound even if I click the audio icon (yes, I have my speakers turned up!). I have 'Published Online' and the animations loads but audio does not play unless i click the 'Audio' icon.

 

Please can someone tell me what I'm not enabling???

TOPICS
EPUB, How to, Publish online

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Community Beginner ,
Apr 13, 2021 Apr 13, 2021

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https://indd.adobe.com/view/6dca05eb-c1be-4945-839a-9644a2532b25

 

Here is the document 'Published Online'. View page 2 for audio clip failure.

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