Audio won't play 'on page load' when I Publish document from InDesign

New Here ,
Aug 02, 2020 Aug 02, 2020

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Hi have created an interactive InDesign document and I have included a sound clip to play on page load.  However, when I publish it online the sound clip doesn't start to play automatically. any idea what can cause this?

 

Thanks in advance.

https://indd.adobe.com/view/0d742c1e-5e7c-4091-976b-d2212624ecdd

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Adobe Community Professional ,
Aug 02, 2020 Aug 02, 2020

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Does it play on page load if you make it the 2nd page?

Mike Witherell

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New Here ,
Aug 02, 2020 Aug 02, 2020

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I'll have to give it a try. Thanks for that suggestion.

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New Here ,
Aug 03, 2020 Aug 03, 2020

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Hi MIke, I added a second page and it still didnt work.

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Adobe Employee ,
Aug 02, 2020 Aug 02, 2020

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Hi there,

 

Thanks for reaching out. I would like to know if the steps suggested above worked for you, or the issue still persists. If not, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 


Kindly update the discussion if you still need assistance with it. We'd be happy to help.

Regards,

Srishti

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New Here ,
Jun 07, 2021 Jun 07, 2021

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Hi,

I have the same problem and nothing helped.

Can u help me out?

Thanks!

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