background color

[melaniep33800117]

I have one client who is unable to see the background colors when I send them a pdf. On my end, I can see the background color in the pdf. No other client has these issues. Is there something I can do on my end or instruct them to check on their end so this issue no longer arises?

[rob day · Accepted solution]

It might be the reader application they are using, suggest that they view in Acrobat Reader.

[SJRiegel · Accepted solution]

If they are already using Acrobat Reader, have them check their Page Display preferences. 

Use Overprint Preview should be set to Always - if not, Spot Colors might not display.