We have received several reports where some individuals in the community are posing as Adobe Employees. These individuals are falsely representing who they are to gain your trust, and possibly access to your computer or personal information by offering to help troubleshoot issues.
Here are 3 Easy ways you can identify Adobe Staff:
➊ All Adobe Staff have a RED ADOBE BADGE below their profile picture and an Adobe logo after their username. This staff badge is visible on Adobe Staff profile pages, original posts and reply threads.
➋ Genuine Adobe emails are always firstname.lastname@example.org
➌ Adobe Staff will never ask you to share your passwords or sensitive information in the Adobe Community. Adobe employees will always direct you to communicate through an official Adobe channel to set up support sessions.
Report abuse or suspicious behavior to: email@example.com
UPDATE (March 19)
Thanks for your patience. We've been busy processing your requests.
We've started notifying schools who are eligible and have been provisioned successfully. We're hoping to complete the current set of requests soon.
We'll update this post soon. However, we also received many requests, where the information provided was duplicate, incomplete, or incorrect; it's taking us a bit longer to go through such requests.
We really appreciate your patience, please bear with us as we work through all the requests.
With rising health concerns, many schools are moving to online learning. We’re giving our global K-12 and higher ed institutional customers the ability to request “at-home” access for students & faculty. Learn more: https://theblog.adobe.com/adobe-enables-distance-learning-globally-schools-impacted-covid-19/
We’ve released an updated version of InDesign today; so update now to InDesign 15.0.2 and let us know what you think.
The InDesign 15.0.2 provides a new set of scripts that are contributed by the InDesign community. Check out What’s new to know more.
The new version of the InDesign mainly focuses on stability and performance improvements to provide you an enhanced experience with the InDesign app. Do check out the fixed issues page to know more about what has been addressed in this release.
Feel free to post in the community if you’ve any feedback, suggestions or queries. We’ll do our best to assist you.