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Bug on Indesign new release (2020) on MacBook Pro?

New Here ,
Nov 15, 2019

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Hello everyone,

 

Since a week I’ve started using the new Indd, released a couple of weeks ago.

From today, all the documents I am opening cannot be seen. They seems to be open, but they are "invisible": the screen is the same of the latest opened but the file cannot be seen.  I can export them as .imdl in order to be opened with the previous .indd, 2019.  This is a simple solution adopted to keep working. I’ve updated the OS, Indesign itself, lost a lot of time restarting the laptop, but still nothing.

To me this seems to be a bug, does anyone experienced the same? Any solution?

 

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Activation, Creative Cloud, Installation

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Bug on Indesign new release (2020) on MacBook Pro?

New Here ,
Nov 15, 2019

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Hello everyone,

 

Since a week I’ve started using the new Indd, released a couple of weeks ago.

From today, all the documents I am opening cannot be seen. They seems to be open, but they are "invisible": the screen is the same of the latest opened but the file cannot be seen.  I can export them as .imdl in order to be opened with the previous .indd, 2019.  This is a simple solution adopted to keep working. I’ve updated the OS, Indesign itself, lost a lot of time restarting the laptop, but still nothing.

To me this seems to be a bug, does anyone experienced the same? Any solution?

 

Topics

Activation, Creative Cloud, Installation

Views

240

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Nov 15, 2019

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Moving to the InDesign forum from Get Started

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Adobe Community Professional ,
Nov 15, 2019

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Maybe you should uninstall InDesign 2020 using the drop-down menu in the Creative Cloud App and the reinstalling. If that doesn't work, run Adobe Cleaner, after you uninstall again.

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