Bug on Indesign new release (2020) on MacBook Pro?

[alice_bb]

Hello everyone,

Since a week I’ve started using the new Indd, released a couple of weeks ago.

From today, all the documents I am opening cannot be seen. They seems to be open, but they are "invisible": the screen is the same of the latest opened but the file cannot be seen.  I can export them as .imdl in order to be opened with the previous .indd, 2019.  This is a simple solution adopted to keep working. I’ve updated the OS, Indesign itself, lost a lot of time restarting the laptop, but still nothing.

To me this seems to be a bug, does anyone experienced the same? Any solution?

[Guest]

Moving to the InDesign forum from Get Started

[alice_bb]

Thank you,

As far as I remember this problem has been deleted with the first available update. Until then I used the old version.
Thank you for your kind reply

[Derek Cross]

Maybe you should uninstall InDesign 2020 using the drop-down menu in the Creative Cloud App and the reinstalling. If that doesn't work, run Adobe Cleaner, after you uninstall again.

[alice_bb]

Thank you for your reply,

As far as I remember this problem was solved wit the first update. Now I’m running the newest CC 2021, no problem with the lastest version.