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Bug when retyping text with a shadow.

Explorer ,
May 26, 2020

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When I retype new text over existing text that has a shadow the old shadow remains as seen in the picture below. Does anyone know how to fix this?

 

Indesign shadow bug.png

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Bug when retyping text with a shadow.

Explorer ,
May 26, 2020

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When I retype new text over existing text that has a shadow the old shadow remains as seen in the picture below. Does anyone know how to fix this?

 

Indesign shadow bug.png

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May 26, 2020 0
Adobe Community Professional ,
May 26, 2020

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How temporary is this issue?

  • If you scroll until this text is off the screen and then scroll back is it still there?
  • If you save, close and reopen your file is it still there?
  • Is the problem just with a single font?

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May 26, 2020 0
Explorer ,
May 27, 2020

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The only thing that works from your suggestions is saving, closing and reopening. Thanks. I would rather not have to do this though.

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May 27, 2020 0
Adobe Community Professional ,
May 27, 2020

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Totally agree. My suggestions were aimed at discovering the specifics of the issue as opposed to offering solutions. @Laubender seems to have already identified this as a long term bug in InDesign. Good luck.

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May 27, 2020 0
Adobe Employee ,
May 26, 2020

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Hi there,

 

Sorry to hear about your experience. In addition to questions asked by Michael, would you mind sharing some more information like:

1. Version of OS and Illustrator.

2. Does it happen with this specific file/font?

3. Would you mind sharing a small video of your workflow from the beginning with original text? 

All this information would help us understand your issue better and assist you accordingly. Looking forward to your response.

 

Regards,

Ashutosh

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May 26, 2020 0
Explorer ,
May 27, 2020

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Hi my OS is Catalina 10.15.3. This issue is within Indesign CC, the latest update, version 15.0.3.425. It happens with other fonts too. I can't insert my screen recording because I am asked for a URL.

 

 

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May 27, 2020 0
Adobe Community Professional ,
May 28, 2020

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Hi tf-designer-1,

you could upload your screen recording to Dropbox or a similar service and share the link.

 

FWIW: Ashutosh should see a screen recording I did three years ago and added to a discussion at InDesign Prerelease. The URL of this is in the mentioned bug report I commented back then.

 

Regards,
Uwe Laubender

( ACP )

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May 28, 2020 0
Explorer ,
May 28, 2020

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Here is the screen recording:

 

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May 28, 2020 0
Adobe Community Professional ,
May 27, 2020

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Hi tf-designer-1,

for me this is a known bug.

Already saw this with some versions of InDesign beginning already with InDesign CC 2015.

Bug is not with:
CC 2014.2 10.2.0.69
CC 9.3.0.106
CS6 8.1.0.419

 

Edit the text:
Drop shadow does not update.
Change the width of the text frame so that text will break in different lines: Drop shadow does not update.
Move the text frame around: Drop shadow does not update.
Change view to Overprint Preview: Drop shadow does not update.
Change view to Separations View, turn off and on Black: Drop shadow does not update.

 

Workarounds:
1. Save, close and open the document.
2. Cut the frame and do Paste In Place.
3. Export to IDML, open IDML.

 

No problem with the following exports:
PDF Print: Drop shadow will be ok.
PDF Interactive: Drop shadow will be ok.
JPEG: Drop shadow will be ok.

 

@Ashutosh:

See into bug #4199200 at InDesign Prerelease.

 

Regards,
Uwe Laubender

( ACP )

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May 27, 2020 1
Adobe Community Professional ,
May 27, 2020

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Forgot one thing: As far as I know this bug can be seen on Mac OS X only.

EDIT: Was wrong on that. Just tested with InDesign 2020 version 15.0.3.425 on Windows 10. Clearly the bug can be observed:

 

TextWithDropShadow-Sample-2-2020-15.0.3.425-Windows.png

 

@tf-designer-1: What's your exact version of InDesign on what operating system?

 

Thanks,
Uwe Laubender

( ACP )

 

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May 27, 2020 0
Adobe Employee ,
May 27, 2020

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Hi Uwe,

 

Thanks for letting me know. I'll check it out. 

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May 27, 2020 0
Explorer ,
May 27, 2020

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Indesign 15.0.3.425

 

OS Catalina

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May 27, 2020 0
Community Beginner ,
May 27, 2020

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This has been a "bug" in InDesign for as long as I've used the program. Multiple versions, multiple computers. 

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May 27, 2020 1