I have an old account that I need to get some documents from that accounts cloud library but I don't know how or if it's possible. And can I move those documents to my new account where I have a license? Any tips or is it impossible to move documents between an old account without a license and a new account with a license?
Hi there, Thanks for reaching out. You may login to Creative Cloud Files page(https://assets.adobe.com/) using your old account & check if you have your files stored there. You can download the data or share it with your new account. Please follow the instructions to do that on this help article. Hope it helps. Regards, Ashutosh