Can I see my old accounts cloud library?

New Here ,
Nov 13, 2020

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I have an old account that I need to get some documents from that accounts cloud library but I don't know how or if it's possible. And can I move those documents to my new account where I have a license? Any tips or is it impossible to move documents between an old account without a license and a new account with a license?

Hi there,

 

Thanks for reaching out. You may login to Creative Cloud Files page(https://assets.adobe.com/) using your old account & check if you have your files stored there.

You can download the data or share it with your new account. Please follow the instructions to do that on this help article. Hope it helps.

 

Regards,

Ashutosh

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How to, Import and export, Sync and storage

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Can I see my old accounts cloud library?

New Here ,
Nov 13, 2020

Copy link to clipboard

Copied

I have an old account that I need to get some documents from that accounts cloud library but I don't know how or if it's possible. And can I move those documents to my new account where I have a license? Any tips or is it impossible to move documents between an old account without a license and a new account with a license?

Hi there,

 

Thanks for reaching out. You may login to Creative Cloud Files page(https://assets.adobe.com/) using your old account & check if you have your files stored there.

You can download the data or share it with your new account. Please follow the instructions to do that on this help article. Hope it helps.

 

Regards,

Ashutosh

TOPICS
How to, Import and export, Sync and storage

Views

29

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 13, 2020 0
Adobe Employee ,
Nov 13, 2020

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Hi there,

 

Thanks for reaching out. You may login to Creative Cloud Files page(https://assets.adobe.com/) using your old account & check if you have your files stored there.

You can download the data or share it with your new account. Please follow the instructions to do that on this help article. Hope it helps.

 

Regards,

Ashutosh

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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